Reviews
Consulta sobre el cambio de mi vehiculo.
Estuve en este dealer con el vendedor Juan Carlos Lopez, para cambiar mi carro. Su atencion ha sido impresionante, nunca he conversado con un vendedor de dealer tan atento y dispuesto a encontrar el carro que busco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buena atención de Juan Carlos Lopez
Segundo carro que compro en Lorenzo Ford y encantada estoy de la atención y gestión del vendedor Juan Carlos, tiene buena comunicación y responde ante cualquier duda. Gracias nuevamente !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Muy buena la atención del vendedor Juan Carlo grac
Excelente atención del vendedor Juan Carlos gracias por su atención recomendaré el diler ojalá todos fueran como esta Ford un grupo profesionales gracias Juan Carlos y el manager Dany
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
had a three hour wait, the Wi fi is restricted,
was in to replace defective airbags. it said it would take 3 hours, the internet/ wifi connection is restricted, could not log in to Facebook, or other common sites, the employees were nice but could not help. it seems in order to keep their people from accessing basic sites while at work, they punish customers by not allowing them to access sites to work or pass the time.. really expected a lot more from this facility
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana, thank you for sharing your feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (305) 247-5112 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Lorenzo Ford de Homestead
⭐️⭐️⭐️⭐️⭐️ para Ariel Alvarez, el Sales Manager, que tiene un excelente trato, y realiza un tremendisimo esfuerzo, para que el cliente salga complacido y contento con su nuevo carro. Gracias Ariel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excelente trato
Los asociados de venta, en especial Manuel Villegas (Manny), tiene una excelente forma de tratar con el cliente, gracias a eso, nos fuimos con el carro y muy satisfechos con la compra.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
El mejor de los dealer de la Ford.
Manuel Villegas, Manny, el mejor de los Sale Associate. Con el se recibe toda la ayuda posible, acompañada de respeto, cariño y comprensión. Seguro se lleva el carro de sus sueños, si lo compra con él.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Adrian was very helpful in pointing out different truck...
Adrian was very helpful in pointing out different truck features, he also left us alone when my husband and I discuss the options for the different F-150 trucks we looked at and did not hover. Great overall service from Adrian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with Jesse Estrada
Thank you again for the best price and best experience with Jesse Estrada at Lorenzo Ford if you want to buy a car or truck see Jesse
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesse, we appreciate your recommendation of Jesse here at our dealership! We hope to be of service to you again in the future. Best wishes, Lorenzo Ford
Contractor
This is my second vehicle I purchased at Lorenzo ford Jean Carchi was great he got me in my new 2020 f250 the same day I was very pleased with the process and very happy with my truck thx Jean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roberto, congratulations on your new vehicle! We're pleased to know our team has been able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!