Reviews
I have been in contact with Gabriel on different...
I have been in contact with Gabriel on different occasions getting my car serviced and I can be highly upset and he’s always polite mad professional . This last experience was very prompt and professional. He’s such an awesome employee. Also Frank in the parts department is always friendly and helpful. The young lady at the cashier was very easy going and quick. She also was training another employee and she was doing a great job doing so while attending customers. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Great service from Ariel and Alex They gave me very good service in the purchase of my new Ford Scape 2020 They gave me a good price and good interest
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a good experience buying a new F-150 at the...
Had a good experience buying a new F-150 at the advertised price. The agent was responsive and worked hard to get all the rebates included. He was well prepared with the paperwork for the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ontime and Pretty Fast
Easy to access, The Service person was so helpfull explinig discounts and work to be performed, and the two ladies (coordinator and Cashier) were Great. Service performed pretty fast. Website must give an option to schedule by hour, and must send an email confirming the appointment
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service on everything only problem I had was...
Good service on everything only problem I had was mechanic didn’t reset the oil light notice after I left the dealer didn’t want to go back so I reset it my self
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Amazing!!!!!!!!!!!!!!!!!!
Fast and great service, pleasant atmosphere, affordable prices. The staff makes you feel like an important customer, they try to meet your expectations and your budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As frustrating as is to get nails in expensive tires,...
As frustrating as is to get nails in expensive tires, Lorenzo Ford has always been helpful and accommodating. They have repaired when possible and replaced when necessary.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark in paint and body and his team provides excellent...
Mark in paint and body and his team provides excellent customer service and service. Mark and his team did and excellent job keeping me updated, vehicle was finished as promised and they did and awesome job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark Ward was amazing. My vehicle was fixed in a timely...
Mark Ward was amazing. My vehicle was fixed in a timely manner and when I arrived it was washed well. I would definitely return again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabriel was really helpful, he explain what it was need...
Gabriel was really helpful, he explain what it was need it to he done with the car and parts that wore order. The service was fast and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair