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Lorenzo Ford

(842 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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I have been in contact with Gabriel on different...

I have been in contact with Gabriel on different occasions getting my car serviced and I can be highly upset and he’s always polite mad professional . This last experience was very prompt and professional. He’s such an awesome employee. Also Frank in the parts department is always friendly and helpful. The young lady at the cashier was very easy going and quick. She also was training another employee and she was doing a great job doing so while attending customers. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service from Ariel and Alex They gave me very good service in the purchase of my new Ford Scape 2020 They gave me a good price and good interest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a good experience buying a new F-150 at the...

Had a good experience buying a new F-150 at the advertised price. The agent was responsive and worked hard to get all the rebates included. He was well prepared with the paperwork for the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ontime and Pretty Fast

Easy to access, The Service person was so helpfull explinig discounts and work to be performed, and the two ladies (coordinator and Cashier) were Great. Service performed pretty fast. Website must give an option to schedule by hour, and must send an email confirming the appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service on everything only problem I had was...

Good service on everything only problem I had was mechanic didn’t reset the oil light notice after I left the dealer didn’t want to go back so I reset it my self

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing!!!!!!!!!!!!!!!!!!

Fast and great service, pleasant atmosphere, affordable prices. The staff makes you feel like an important customer, they try to meet your expectations and your budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

As frustrating as is to get nails in expensive tires,...

As frustrating as is to get nails in expensive tires, Lorenzo Ford has always been helpful and accommodating. They have repaired when possible and replaced when necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mark in paint and body and his team provides excellent...

Mark in paint and body and his team provides excellent customer service and service. Mark and his team did and excellent job keeping me updated, vehicle was finished as promised and they did and awesome job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark Ward was amazing. My vehicle was fixed in a timely...

Mark Ward was amazing. My vehicle was fixed in a timely manner and when I arrived it was washed well. I would definitely return again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gabriel was really helpful, he explain what it was need...

Gabriel was really helpful, he explain what it was need it to he done with the car and parts that wore order. The service was fast and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.