Reviews
No son profesionales , te sorprende con cargos...
No son profesionales , te sorprende con cargos adicionales, y ninguno toma responsabilidad del problema y te entrega los carros sucios con objeto de los empleados
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Had a wonderful experience buying a used pickup at...
Had a wonderful experience buying a used pickup at Lorenzo Ford. Did not feel the pressure to buy and after the purchase, sales associate Mario Machado assisted me with making sure I got my permanent tag.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You asked me what I thought
Once I was able to get someone to answer a phone I was able to make the appointment.. Left several messages for a call back and that never happened. After driving 80 miles to get my oil changed no problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good start with Service Tech Angel
My pick up's first service took two days, there were two recalls, one taking some time. I was looking for an extra, and installation of an aftermarket Bull Bar, but there was not time and the price quoted was high, I just think it was not high on the profit level for them. My truck was returned clean which was nice. As I see in so many places the tires were filled unevenly and not to the specs inside the driver's door.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I looked up which Ford dealership to take my car to, and...
I looked up which Ford dealership to take my car to, and Lorenzo Ford truly provides 5 Star service. Thanks again, I’ll definitely be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They take too long the seller make as wait too much time...
They take too long the seller make as wait too much time I notice that he not get involve with the customer also I the time that is busy need more financista people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It is very fast service and everytime I go there I'm...
It is very fast service and everytime I go there I'm treated with kindness. Also they always let me know if there is something wrong with my car that needs work done to it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
drive up service with no appointment
was greeted and treated well. everybody at the dealership was friendly and courteous. will definitely consider purchasing my next ford there. overall a good feeling. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On Wednesday May 6, 2020, I came in to Lorenzo ford for...
On Wednesday May 6, 2020, I came in to Lorenzo ford for maintenance on my 2019 mustang 5.0. Upon arrival I was sat down with Gabriel from service and was amazed with a what phenomenal job he did. i will definitely be coming back in our near future . Thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoyed the service Michael and women in the front who...
I enjoyed the service Michael and women in the front who helped me with the payment forgot her name. Until the next time, October 2020
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair