Reviews
Definitely recommend this dealership.
We went in just to check out cars and prices and came home with a new sportage. The people there were friendly and very accommodating. Can’t say enough about our sales rep, Dave DiMatteo. The overall experience, including the general manager was the best we’ve ever had. When people are willing to work with you everything turns out well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dave and our team, and we look forward to working with you again. Scott Haverl General Manager
Alex & Sal are great to work with as far as getting a car...
Alex & Sal are great to work with as far as getting a car helped me 💯
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on your recent visit to Napoli Kia. I'm glad to hear that Alex and Sal were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Haverl General Manager
I was taken care of by a wonderful team of employees....
I was taken care of by a wonderful team of employees. They were very professional and super helpful. I would definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ira here at Napoli Kia. Scott Haverl General Manager
Everyone is very Friendly and helpful and Omar is...
Everyone is very Friendly and helpful and Omar is excellent! I’ve been happy with our Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager
I went in for a recall and they did the recall. Not sure...
I went in for a recall and they did the recall. Not sure what else to say.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager
Very pleased with the service dept ! They took pride in...
Very pleased with the service dept ! They took pride in there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with ! Thank Napoli Kia !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia. Scott Haverl General Manager
Service was on time and issues resolved appropriately....
Service was on time and issues resolved appropriately. Was in on a Saturday and was helped
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager
Very friendly. Good service. Long wait—10 people in...
Very friendly. Good service. Long wait—10 people in waiting room! Over booked?? Besides the long wait, I have no complaints
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we apologize for the unusually long wait. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager
Great team! Very friendly and knowledgeable about all...
Great team! Very friendly and knowledgeable about all service would recommend to anyone who asks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager
I made an appointment over the phone but they couldn't...
I made an appointment over the phone but they couldn't have seemed to find my appointment but they got me in any way and got me right out in a decent time thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Terry, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager