Reviews
I was treated by Marcel and the other workers with utmost
I was treated by Marcel and the other workers with utmost respect and kindness making my experience incredibly positive.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear Marcel and the rest of the team made your visit so positive with their respectful and kind approach. If you ever need anything else, please don’t hesitate to reach out!
The customer care is superior.
The customer care is superior. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day.
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear the service team continues to provide attentive updates and excellent care. We also appreciate your feedback regarding parts availability—it’s helpful to know what can be improved. If you ever need anything else, please don’t hesitate to reach out!
Very respectful, make me feel comfortable, clean
Very respectful, make me feel comfortable, clean environment, that's the reason why I go to the same Pearson all the time ,she make you understand,
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear your visits are always comfortable and that the advisor you work with continues to provide such respectful and clear support. If you ever need anything else, please don’t hesitate to reach out!
Very Disappointed with Salesman’s Behavior.
Very Disappointed with Salesman’s Behavior. I had a very unpleasant experience with salesman Kazi Kamal at this Honda dealership. When I was buying my car, he was polite and accommodating. I even recommended him to my father, who purchased a car from him as well. However, after my purchase, my registration sticker was mistakenly sent to the dealership’s address. On August 13, I went there to pick it up, and to my shock, Kazi Kamal spoke to me in an extremely rude and disrespectful manner. His tone and attitude were completely unprofessional, and I did not appreciate the way I was treated. It is disappointing that after making two sales from my family, he showed such poor customer service. This is not how any customer should be treated, especially when coming in for a simple matter.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.
Great services all workers are very friendly and
Great services all workers are very friendly and respectful always have a good experience thanks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear every visit has been positive and that the team consistently provides friendly and respectful service. If you ever need anything else, please don’t hesitate to reach out!
The employees at the service department are very
The employees at the service department are very welcoming and helpful. They are knowledgeable and quick.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Annette, We’re glad to hear the service team made your visit both efficient and welcoming. If you ever need anything else, please don’t hesitate to reach out!
Clean, really friendly and helpful staff, especially
Clean, really friendly and helpful staff, especially Mark! He answered all of my questions and communication about what was going on with my car was great.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear the staff made your visit welcoming and that Mark provided clear communication and helpful answers. If you ever need anything else, please don’t hesitate to reach out!
Good service , employees and staff are friendly,
Good service , employees and staff are friendly, approciable , facility is clean and comfortable to wait
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear the team was friendly and the environment made your visit comfortable. If there’s anything more we can help with, please don’t hesitate to reach out!
My service advisor Mark was attentive and professional.
My service advisor Mark was attentive and professional. Service was performed promptly, professionally and courteously.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We’re glad to hear Mark provided attentive support and that everything was handled efficiently and respectfully. If you need anything else, please feel free to reach out!
They don’t have the car you want to buy.
They don’t have the car you want to buy. Have to way days to see it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We are sorry Mary. We have a large showroom and a storage faculty a few miles away. If there is something specific you would like to see, please contact me directly and we'd be happy to bring to showroom for you. Sincerely, Jay Rosenthal General Manager 516-341-7217