Honda of Valley Stream

They did an amazing job. The service was great. Amazing service. Ten out of ten.

I bought my CRV in 2018. Honda Valley Stream Service has been handled most of my maintenance ( bought new tires from Costco, they were much less expensive). Besides the tires, I have had all my service done by Honda Valley Stream. And have been satisfied. Thank you,

I wanted to share my experience with HONDA OF VALLEY STREAM. First I would like all to know I live in Valley Stream NY for over thirty years. I also purchased a new honda civic in 2019 from this dealership. My purchase was so much easier and civil from this week. Sales manager Mr. Martino and at that time General Manager Mr. Parlow got together and made it happen. I will begin with Sunday June 8th , 2025. I went to honda of valley stream used car lot on Sunrise highway. I was greeted with the utmost respect by Mr. Chris John. We looked and I drove a 2022 honda HR_V... SO FAR SO GOOD. I told Mr. John its Sunday so i will come back tomorrow. Monday morning at 10am i went back and saw Mr. John. I made an offer for the vehicle and he went to General Manager OSCAR MELARA. He came back and said its to low. Hey, you have to always start low correct???. I came up another Thousand dollars....He brought it to Mr. Oscar Melara. A few minutes or so later Mr John came back and stated my General Manager Melara wants to see you in his office. Right than and there I know what was going to happen. Never, NEVER in all my years (im a senior citizen) purchasing vehicles for my parents, children and family members that the GENERAL MANAGER CALLED ME IN THEIR OFFICE. If you are reading this review and purchased a vehicle you know the GENERAL MANAGER COMES TO YOU. Mr. Melara read his resume to me how smart he was and how this vehicle he can sell wholesale for more. When he finished I showed him my GRAY HAIR and said I bought many vehicles over the years and read my resume. At the end we were one thousand dollars apart over a vehicle that was 20 plus thousand dollars. When it comes to managers who believe they are the smartest one in the room you know trouble is near. General Manager Mr. Melara should have came out of his office and walked a little to Mr. John desk and greeted me. At this time it was not about the money. (REMEMBER CUSTOMER SERVICE) I guess he was to lazy to get out of his chair.. Im very disappointed in this Dealership. Always, the General Manager, Sales Manager comes to you and says HELLO even if you did not purchase a vehicle. In addition, they say thanks for coming in today!!!!!! In closing, I can only hope someone from this dealership gives me a call to say hey how was your experience on Monday JUNE 9, 2025. WILL UPDATE THIS REVIEW SOON!!!!!

Outstanding service. The customer service rep that worked with me was excellent. I’ll be back.

The Service Center is clean and has an environment that is friendly and welcoming. The staff are knowledgeable, friendly and helpful.

She was very patient and offer good customer service and I felt very comfortable throughout the process.

The people are friendly and the space is nicely kept. Communication is clear between dealership and client.

The staff that attended to me are highly professional and I am very satisfied with services I received! Please note that the waiting area is very comfortable!

The service provider was great did everything I asked and then some very professional service center

I feel that this dealership is looking for ways to get the customer to spend money. They are asking you to fix things that are still working properly and do not really need replacement.