Skip to main content

Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

---> Simple Answer about Auto Centrix

----> Here is the clearest opinion of Auto Centrix • They were priced the best around for the model S • Very fast responses and clear answers • Have stepped up when I asked them to (Really... Caleb has been absolutely stellar) ^---- That is the short answer to my experience. I am a Shreveport, LA native and we don't have a Tesla dealer currently. So, when I got the idea to do this... When I got the idea to buy a used one... When I decided to drive 4 hours to see this vehicle sight unseen or even travel back on a battery powered car... I was gambling. The thing is I don't go to casinos, slot machines or scratch offs because in simple words... "The House always wins." I do gamble in life but getting a vehicle is something I normally don't choose to do. They were attentive... they (Caleb) were quick to answer everything I was concerned with. They offer local delivery and funny enough... was optimistic they would deliver to me. Clearly they don't drop off to Shreveport but it was enticing. I could tell the house was concerned over price but outside of that was wanting to grow their business by taking care of their clients. Fast forward ahead... I bought. I made the drive and had a weird situation happen once I returned home. Then another a month later. The care and effort put in during the 1st call was the same during the 2nd. I will buy my next Tesla (by the way.... I absolutely love the vehicle) from these guys. I am thinking it will be nice to see the model S next to a X... Very grateful they did what was asked of them without hesitation and I would highly recommend you use them moving forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

----> Here is the clearest opinion of Auto Centrix• They...

----> Here is the clearest opinion of Auto Centrix • They were priced the best around for the model S • Very fast responses and clear answers • Have stepped up when I asked them to (Really... Caleb has been absolutely stellar) ^---- That is the short answer to my experience. I am a Shreveport, LA native and we don't have a Tesla dealer currently. So, when I got the idea to do this... When I got the idea to buy a used one... When I decided to drive 4 hours to see this vehicle sight unseen or even travel back on a battery powered car... I was gambling. The thing is I don't go to casinos, slot machines or scratch offs because in simple words... "The House always wins." I do gamble in life but getting a vehicle is something I normally don't choose to do. They were attentive... they (Caleb) were quick to answer everything I was concerned with. They offer local delivery and funny enough... was optimistic they would deliver to me. Clearly they don't drop off to Shreveport but it was enticing. I could tell the house was concerned over price but outside of that was wanting to grow their business by taking care of their clients. Fast forward ahead... I bought. I made the drive and had a weird situation happen once I returned home. Then another a month later. The care and effort put in during the 1st call was the same during the 2nd. I will buy my next Tesla (by the way.... I absolutely love the vehicle) from these guys. I am thinking it will be nice to see the model S next to a X... Very grateful they did what was asked of them without hesitation and I would highly recommend you use them moving forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve and chase are legends, buy from them. got a super...

Steve and chase are legends, buy from them. got a super nice p100d at a ridiculously good price and couldn’t be more excited about it. they made the process very smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Experience buying a car EVER!!!!

I am 58 years old. I have bought many cars in my lifetime. By far this was the best experience ever. Steve, was extremely knowledgeable and direct. A few days later my car would not recognize the key. Steve provided instructions over the phone and offer to come to pick me up if need it(what dealership does that?). A few days later my kids wanted to come by and see their Huge Tesla selection. At the same time, I saw that a bottom flap sticking out. The team fixed it at no charge. Anyone buying a Tesla should not waste any time going from dealership to dealership as they would only deal with trade-ins. Auto Centrix has an incredible facility and selection. Best Regards, Ricky

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Steve Salerno at Auto Centrix was very responsive and...

Steve Salerno at Auto Centrix was very responsive and helpful from the very beginning of our inquiry up through purchase and delivery of our vehicle. I would recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Delivery NOT Available

The salesperson was nice enough, and even took extra pictures of the car for me. But, they do not deliver. You have to arrange that yourself. This was disappointing, since the listing for the car I was looking at specifically said Delivery Available.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your interest in one of our Tesla's Sarah. We tried giving you a call to clear up any confusion there may have been regarding the Cars.com "Delivery Available" badge that is listed on all of our vehicles. We do have that feature available, however we are in Texas and it appears that you live in Indiana? If you click on the Cars.com delivery available badge, they give the following description of what that service means: Looking to have this vehicle delivered to your home? This dealership offers local home delivery on some or all of its vehicles. Contact the dealership with our tools to get details such as qualifying vehicles, test drive options, and any applicable fees. Unfortunately having one of our team members deliver a vehicle to you there in Indiana, all the way from Texas, just wouldn't be possible. We are a small family active business and unfortunately do not have someone who would be able to make that trip for you. We would be happy to help you arrange shipping on any of our vehicles however with a transporter. Sorry again for any confusion on this, please let us know if we can help to arrange shipping on any of our vehicles to your location there in Indiana. Kindest regards, the Auto Centrix team.

I spoke to Steve on phone at 8:00 AM, he called me back...

I spoke to Steve on phone at 8:00 AM, he called me back when he reached at dealership and the next hour I was at dealership. I was there with my son and wife looking into Tesla S signature series that Steve spoke about on the phone with me. In next 1 hour, we were driving the car back home. This is probably faster then buying few clothes at adidas. I was happy with Steve and his team. They are professional and not too much mark up on their inventory. I would definitely recommend anyone who is looking for a used Tesla to check out their inventory first. 5- Star dealing, honestly and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My name is Gail from Memphis Tn. My experience with...

My name is Gail from Memphis Tn. My experience with Autocentrix was wonderful Steve is awesome he made my purchase so easy simple he was waiting on me yes I will recommend to anyone .l got there my 2016 tahoe was everything he said it would be he made sure that my travel on the was safe he changed my oil , changed my brakes, and full my tank up yeah for Autocentrix Thank you loving my truck and my price was right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Auto Centrix UN- Dealership for pre-owned Tesla cars is...

Auto Centrix UN- Dealership for pre-owned Tesla cars is the place to go and visit. Very impressive show room with several Tesla cars to chose from and test drive. Very pleased with my purchase of 2018 Model S 75D Black.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Dealership with Great Tesla Cars

I ended up purchasing my vehicle here. The price was great and Steve my sales guy was awesome. Always willing to go the extra mile without complaining. Buy your Tesla here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No