Skip to main content

NW Automotive Group

(265 reviews)
Visit NW Automotive Group
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday 12:00pm–5:00pm
(513) 898-1378 (513) 898-1378

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NW Automotive Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Fantastic price!

I came in looking to purchase a new car. Aarion was not only patient but her knowledge of the vehicle's features and the inventory was simply TOP NOTCH, to say the least! With the information that she gave, I can now make an informed decision when making a purchase, and got a 2019 Dodge Charger at a fantastic price! Very happy with the purchase. Find Aarion - she rockstar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you for your help!

All cars are in the same condition as advertised which was a very pleasant finding once I paid them a visit. I actually moved forward with financing a 2017 BMW 3-series. It looks amazing and drives so smoothly. Everything I wanted in a car, I got. Thank you for your help, Ronak!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thanks for your help!

I made an appointment to test drive a 2013 BMW 3 that was posted on the website. When I arrived, Dean had the car sitting out front, warmed up, and ready for the test drive. He also had the 2nd BMW pulled up and running in case I wanted to test drive it as well. I ended up driving both and decided on the 1st one because I personally liked the feel of it better. Dean was courteous, straight forward and Ronak from the financial department worked to make me a deal that I could afford. It was a quick process and they even delivered the car to my house later that same day. Thanks for your help and a good car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The staff is so nice and welcoming

The staff is so nice and welcoming. I felt no pressure at all while I was there and Alec showed me every vehicle that I was interested in. Even offered to test drive each one of them. I chose a 2018 Audi A5 in the end and I am very happy with my decision. Nice prices too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great used car!

If you want a great used car at a great price please go see Alec. He makes the buying process easy and his customer service is absolutely outstanding. These days it's tough to find someone who is honest and upfront about everything related to car buying but Alec was on our side when we were buying Chevrolet Trax and he was great at helping us find what we were looking for. Highly recommend going here for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Recommend!

I initially made contact with Alec and he was super helpful throughout the process. Ronak, the finance specialist also was helpful as I had bad financial situation, he assured me that everything would turn out fine and so everything happened. Got my Chevy Silverado the same day. I am extremely happy with my experience and will recommend everyone to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They care about and listen to their customers

They care about and listen to their customers. What took three days to get a loan from a bank took 30 minutes for this team to find. They listened to our situation when we were having difficulties and quickly helped us come up with the best solution for our new Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very professional

Went a few weeks ago to buy a BMW, and fell in love as soon as I got in. Alec was the man!! Very professional and laid back, made buying no pressure or hassle. He was very upfront with me and let me know what the lowdown was about what I was buying. He was very flexible and gave me an amazing deal. I'm happy with my purchase. Would recommend a good vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Aarion was tremendously helpful.

Aarion was tremendously helpful. She kept in constant contact with me and took the time to answer all of my questions. Once I was ready and came to the dealership, everything was set up and I was out just as quickly! Kind staff and fair prices. I couldn’t have asked for a better first car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thanks to all the team!

What an amazing experience! Thank you to the entire team! Alec helped me a lot and walked me through the entire process as I finalized my purchase. Ronak (Finance) helped me get approved. Thanks to all the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No