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NW Automotive Group

(265 reviews)
Visit NW Automotive Group
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday 12:00pm–5:00pm
(513) 898-1378 (513) 898-1378

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NW Automotive Group from DealerRater.

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Excellent customer service!

I was pleasantly surprised by the level of customer service I received at this dealership. The staff was friendly and helpful, and they went above and beyond to ensure I got a 2019 Audi Q7 I wanted at a great price. I would highly recommend them to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly, and positive!

I had a very very good experience with Aarion here. She helped me get the car I wanted, I appreciate the help. She was professional, easy to talk with, and willing to help. Very friendly, and positive. The transparency about the prices was awesome and no dealer fees were charged. I got a very nice 19 Dodge Charger and I love the car absolutely. Buying a used car is not an easy process but with Aarion it was amazing and quick. I strongly recommend this dealership. trustworthy and you are in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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recommend visiting them genuinely!

My experience here has been really amazing. I would strongly recommend asking for Alec, as he was top helpful and motivated to help. He showed us over 10 vehicles until we decided on Tesla. He knew all the answers to my questions, was very detailed and was very helpful with each vehicle he showed. I am happy with the deal we negotiated, and want to separately thank Ronak for his great job with financing too! Outstanding experience - recommend visiting them genuinely!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you, guys, we love our new Dodge

Got a great deal on a great truck! Dean and Ronak were both awesome to work with. They made everything go smoothly and got us a much better truck than we expected. Customer service was exceptional. We felt valued as a customer and not just another sale. Can't say enough good things about them. Thank you, guys, we love our new Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you, guys, we love our new Dodge

Got a great deal on a great truck! Dean and Ronak were both awesome to work with. They made everything go smoothly and got us a much better truck than we expected. Customer service was exceptional. We felt valued as a customer and not just another sale. Can't say enough good things about them. Thank you, guys, we love our new Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ana was very helpful although I missed out the car I

Ana was very helpful although I missed out the car I wanted was sold . I am looking at your web sight for something else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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10 / 10

I used the website to figure out my financing situation and how much I would be able to pay per month on the Audi A5 I wanted to buy. The calculator was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you!

I test drove multiple cars before buying a 2016 Honda Accord with the help of Dean. He gave me great offers on the vehicle and he helped me purchase the car quickly! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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thank you

I’ve been looking for a new car for almost three months now and decided to stop by here at my friend’s recommendation. I am so happy I did. Not disappointed at all. I found a beautiful 2013 BMW 3 series in black and did not have to think twice to finalize the purchase. Big thank you to Aarion for assisting me with everything today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal!

I purchased a 2018 Dodge Challenger thanks to my salesperson Alec. He took care of the paperwork and made the process simple and smooth. I am grateful for all his hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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