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Clay Cooley Nissan Irving

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Nissan Irving from DealerRater.

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Wonderful !!!Customer support and service

Thanks so much to this company Diego was such a great person and the whole team, the manager even took time to shake my hand and speak to me personally . They asked me questions and did exactly what I wanted at the end Thanks claaay !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Porsha, thanks for stopping by! We're happy that you had such a great experience with our whole team. It was our pleasure to work with you, please let us know whenever we can help again! - Roland Lynn

Mi nuevo Altima

Juan Banda y Ben me trataron muy bien. Estoy muy feliz con mi nuevo Altima. En el futuro, yo voy a recomendar a toda mi familia que compre aquí.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Juan, gracias por elegirnos y dejarnos tan amables comentarios! Agradecemos su recomendacin y nos complace escuchar que encontr un gran nuevo Altima. - Roland Lynn

My Hero

Just wanna say I had a wonderful experience at this dealership and was able to leave with a nice gas saver! I am elated and my salesman, Mr. Alonzo rocks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback, Yulanda! We're delighted that our sales team help make your experience so positive! - Roland Lynn

Best Carlot Hands down great customer service

Came in to look for a car and Mariah got me into a brand new 2018 best person at Clay Cooley Nissan will definitely send people to you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for stopping by Crystal! We're glad you found a great new car at our store, please let us know whenever we can help you in the future! - Roland Lynn

clay cooley Nissan irving

Ken was great he helped me and my wife find the perfect vehicle he was nice, courteous, fast and he knew exactly how to meet our needs. Our car buying experience with ken was great. I would recommend ken to all my friends and family. We love our new 2018 Nissan Rogue!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for 5 stars! We are pleased to see you had a great experience with us. Come again soon! – Brittany Carpenter

The low price they advertised is a scam.

The price they advertised is a scam. They give a low price and once you go there they increase the price by $10k and start forcing you to buy the car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Raj, thank you for bringing this to my attention. We are working diligently to improve our customer service. I would like to speak more about your issue. Please contact me at bcarpenter@comeseeclay.com. I hope to hear from you soon, Brittany Carpenter.

Great Customer Service

The salesman that helped us was very helpful he’s name is Gerlad was very polite he was very honest and straight to the point. I was very happy with my experience great staff I would definitely recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Cristina! We look forward to working with you again in the future. Roland Lynn

Clay Cooley nissan

My Salesman Ken was awesome I would recommend his services to anyone looking for a car . His service was very friendly and prompt. I enjoyed my car buying experience. And I love my new 2018 Nissan Sentra ��������

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for stopping by and leaving us a review! We're so glad you had the chance to work with Ken on the purchase of your new Sentra! - Roland Lynn

Great Job

Armando was great; got me the best deal, ask for him when you go in to Nissan Irving. He will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Leticia, thanks so much for sharing your experience with Armando at Clay Cooley Nissan Irving. It's awesome knowing you had a 5-star experience with us. Enjoy your new car! - Roland Lynn

Clay cooley

Ken jackson did an excellent job with my buying process, he was very detailed and kept me informed along the way. I recommend him and clay cooley for your car buying .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, thanks so much for the review and recommendation. It is greatly appreciated. It's great hearing about your excellent experience with Ken. Enjoy your new car! -Roland Lynn