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Maguire Chrysler Dodge Jeep RAM of Syracuse

(1,718 reviews)
Visit Maguire Chrysler Dodge Jeep RAM of Syracuse
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00pm–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 754-9278 (855) 754-9278
Used (877) 803-1302 (877) 803-1302
Service (866) 764-7895 (866) 764-7895

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maguire Chrysler Dodge Jeep RAM of Syracuse from DealerRater.

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Fabulous experience. Incredible organization of sale and...

Fabulous experience. Incredible organization of sale and management of my time while looking. Greg and Mark were wonderful. Didn’t expect to be taken care of with such interest and support. Greg worked with me to get my financials in the best scenario and did not overwhelm me with exhaustive back and for that experienced elsewhere. Happy to continue to be part of the Maguire family. I am loving my new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve was very attentive and responsive. The car I was...

Steve was very attentive and responsive. The car I was interested was not on site with the package I wanted, he was able to locate it for me. He made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Everyone on the service drive follows all of the covid...

Everyone on the service drive follows all of the covid safety precautions. Tim took care of my truck and everything was fixed on the first visit. Use this service shop, you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Brandon was Awesome he was friendly very professional did...

Brandon was Awesome he was friendly very professional did everything he said he would do my car was done in the time frame he said

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Rear window was fixed great but 2 Nd time my rear seat...

Rear window was fixed great but 2 Nd time my rear seat was dirty with grease as were the seatbelts, door thresholds and other places...😪😡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the feedback. I am very sorry that your car was returned dirty. I assure you we will correct this in the future. Please call me at 1 (315) 521-7315 anytime as I would like to offer you a complimentary detail of the inside and outside of your car. I’m happy to provide a loaner car while we clean it as not to inconvenience you. Again please accept my apology and let me know when we can derail you car. Thank you Frank Vanderpool General Manager

Easy to deal with during this time. Very knowledgeable...

Easy to deal with during this time. Very knowledgeable about vehicle. Was able to meet all my needs. Dealership looked really clean and presentable Vehicle was ready as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

This dealer offered a safe, stress-free buying experience...

This dealer offered a safe, stress-free buying experience and is staffed with friendly personnel, assisting the customer with the purchase with honesty and integrity from reception to sales to management level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeep Grand Cherokee

Starting with the original phone call Thomas Fox. Joe Mooney and Ed Kish were great, Had the vehicle we were interested in sanitized and ready for us to drive. Very professional and personable. The only issue we had is that the vehicle could have been detailed better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph - Thank you very much not only for your kind words/review but also for your business! It was a pleasure to assist you with your vehicle purchase and if you ever need us in the future for sales/service or otherwise please do not hesitate to call on us - Best Wishes - Thomas Fox, Ed Kish and Frank Vanderpool

Great all around man knows everything about the business...

Great all around man knows everything about the business and points to the right person for what ever service you might need. Thank you all at Maguire, keep up the great customer service love the pineda family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lou gets the business end done quickly and efficiently.

I have been a buyer of Jeeps most of my adult life. Maguire took over the dealershipthat I always bought my Jeeps. My experience with Louis Valerino was great even with the pandemic conditions. He answered my questions got us through the business end quickly and picked up my new Jeep in a few days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.