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Maguire Chrysler Dodge Jeep RAM of Syracuse

(1,718 reviews)
Visit Maguire Chrysler Dodge Jeep RAM of Syracuse
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00pm–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 754-9278 (855) 754-9278
Used (877) 803-1302 (877) 803-1302
Service (866) 764-7895 (866) 764-7895

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maguire Chrysler Dodge Jeep RAM of Syracuse from DealerRater.

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Great customer service even through this crazy Covid...

Great customer service even through this crazy Covid time. I followed Chris and Paul from Lowery. Been a customer for at least 15 years. Will continue to get my service from Maguire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Your service department was helpful Impressed with clean...

Your service department was helpful Impressed with clean waiting room work done was explained all questions answered. Looking forward to next service car wash to boot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, skilled, and efficient.

I have been a customer of the Valerino family for over 60 years. I will always keep coming back as long as they are affiliated in some way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Collision repair

Everyone in the collision center was kind, friendly, professional, always showed concern for my Jeep, and most of all they were always friendly and kind to my son (who is 3). The staff were always willing to take the time to answer any questions regarding the repair and explain why , that goes a long way!!! The Collision shop is highly recommended for any body work repair that is needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Justine and Joe were great they worked hard and fast to...

Justine and Joe were great they worked hard and fast to get me into a new vehicle that was safe and reliable for myself and my children.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am very dissatisfied with this dealership it has gone...

I am very dissatisfied with this dealership it has gone downhill drastically over the years and people there don’t listen and don’t care they put you in whatever they want to so they can make a dollar you repairs have gone from 100 an hour to 125 an hour you lie and say you have to order a part and then the part takes 10 minutes to put on your charge $125 ridiculous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback. I am very sorry that you feel this way and would like to hear details so I can try to help you. We have retained 95% of the original employees including the service department that have worked there under the last ownership. Great employees that care. Please call me at 1 (315) 521-7315 so we can discuss the details. Again I am truly sorry and would appreciate the opportunity to make this right. Thank you Frank Vanderpool General Manager

I recently purchased a Chevy Equinox from them. Excellent...

I recently purchased a Chevy Equinox from them. Excellent service when purchasing, delivery day went smoothly. I’ve had the SUV for a week now and loving it. Still figuring out all the buttons, but loving it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent service and sales! Chris was amazing to work...

Excellent service and sales! Chris was amazing to work with and we could not have had a better experience buying our Jeep Wrangler. We will absolutely continue to use Maguire for our vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Jason in service dept had been great.. Calls back to...

Jason in service dept had been great.. Calls back to update timely on progress.. waiting room is clean .. service is easily accessible to appts.. close to home also nice they have shuttles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Tim was great! I dropped off my Jeep and he followed thru...

Tim was great! I dropped off my Jeep and he followed thru with service as he said and contacted me when it was ready. Also set it up so I could pick it up at my convince. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.