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Maguire Chrysler Dodge Jeep RAM of Syracuse

(1,718 reviews)
Visit Maguire Chrysler Dodge Jeep RAM of Syracuse
Sales hours: 9:00pm to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00pm–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 754-9278 (855) 754-9278
Used (877) 803-1302 (877) 803-1302
Service (866) 764-7895 (866) 764-7895

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maguire Chrysler Dodge Jeep RAM of Syracuse from DealerRater.

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The dealership is a mess with construction but there are

The dealership is a mess with construction but there are two bright spots. If it was not for the salesman Lou I would have been back. The second was Steve in service he was polite and patient. And I believe honest. He also admitted to and apologized when making a mistake

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Erick and Joe were excellent.

Erick and Joe were excellent. The stuck to the deal we made when ordering the new truck even though it took five months to arrive. Delivery was quick and easy and Erick is making sure the couple of paint blemishes from transport are corrected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We originally went to Driver's Village.

We originally went to Driver's Village. We were not treated with respect there. We decided to give Maguire a chance. I'm glad we did. Our salesperson Justine was very respectful and friendly. She helped us every step of the way putting me in my dream car that I have wanted for some time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was our 3rd Jeep we have gotten through Maguire and

This was our 3rd Jeep we have gotten through Maguire and every time the whole process has been so much easier than working with other dealerships. We work with Lou who is the best and who we cannot recommend enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

One of your service desk employee was very

One of your service desk employee was very unprofessional, he threw my car key on the counter and told me "here is your key". If I could rate this gentleman's maners I will give him a"0"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience working with Brianna and the dealership.

Great experience working with Brianna and the dealership. The whole experience went by smooth. Would definitely recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to work with, friendly staff, good communication

Easy to work with, friendly staff, good communication through the car buying experience. Would buy from there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Daniel did a great job!

Daniel did a great job! He helped me find just what I was looking for without the stress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lou is amazing to work with.

Lou is amazing to work with. We will continue to use McGuire for our future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not very happy when I was told I needed new tires that

Not very happy when I was told I needed new tires that mine couldn't be plugged and wanted to sell me 1,300 tires. Then went to another place and they were able to plug and reseal the other one. Wondering why I was lied too?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.