Reviews
Excellent Customer Service!!!
Dylan and Rob were both awesome to work with! Very patient with helping me choose a vehicle!! Will definitely be purchasing all my vehicles here!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was great!
From getting the appointment made to getting the work done, everyone was very helpful and great to work with. The service department was very friendly and professional. Thanks for great work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience
Everyone I talked to would do anything they could to help me. If I was by myself waiting on someone there would be a worker right there wondering if I needed a water or anything. Just a good experience all the way around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Very good at working with us...thanks for the truck and your friendly service...we will be back to make another purchase in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service!
My wife I recently purchased a 2017 GMC Sierra Elevation edition. Our sales representative, Jon Mouw, was super responsive and attentive to what we were looking for. I couldn’t be happier with our purchase. We highly recommend Total Motors to anyone looking to purchase a vehicle in Northwest Iowa.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
great sales people
Dylan was upfront and honest and to the point a good person to have on your sales staff , very nice facility and clean sales manager was great also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff
Had guests from Florida that had their windshield washer fluid freeze, staff allowed them to park the car inside overnight, drained and refilled with "Iowa grade" washer fluid. Was much appreciated! Always friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
once again another 5 stars ⭐️
I felt my new car wasn’t driving right and being a new car owner I was in a panic. Called Total and I was able to get my car in 10min prior to the shop being closed. They kept my car overnight and put me in a nice loaner. I also got an oil change during that overnight stay and when I got my car back it was all vacuumed out and a print out of a full inspection was print for me to clearly read. Luckily for me it was just ice built up around my wheel well. So thankful for all the technicians and the urge from the people at Total wanting to help me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Total Motors has a great service department with Jason Sneller as Service Manager. Every individual that I have come in contact with in there Service Department is real asset to Total Motors and to the community.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There are a great dealer ship!!
They are the best dealership to get a new/used car from!! They are great people to work with!! I had Eric as a salesman!! He’s so awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car