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Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Total Motors of Le Mars from DealerRater.

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Great bunch to work with

Friendly staff, kept me well informed, neatly dressed, concerned with what ever you brought up. AJ was really out going with my needs for delivery and scheduling. All around a great bunch of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great experience

Greg and the entire sales, service and finance staff did an awesome job getting my new vehicle and paper work done in a timely manner when I picked up my new vehicle. Everyone at Total Motors is extremely friendly, helpful and knowledgeable of the products they sell and service. I always recommend buying and having your vehicle serviced at Total Motors to anyone who asks where I buy and have my vehicle serviced. Great job everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Amazing!

We’re telling everyone to go to Total. Never felt pressure to jump into anything. We will definitely be back for our next purchases! Thank you guys again, so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

The guys that I worked with were great. Very curteous and efficient. They help out in anyway they can and work with you in finding a car for you. I highly recommend Total Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

They were very attentive. This was my first time purchasing a newer vehicle. They didn’t try to upsell us on services we didn’t need. I was pretty stressed thinking about having to buy a newer car, but they made the process very easy. For that I am very appreciative and will definitely give them a visit for a new car in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Total Motors staff were very helpful

Staff were very welcoming when we arrived and listened to what we were looking for in a new vehicle. They provided financial information, pricing of the vehicle and service plans.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service in NW IA!!!!!

The service department was very thorough with my vehicle. They brought to my attention additional services I should do based on the mileage of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional and timely

Appreciate the attention given and assistance provided. Wyatt lined things up and Jason followed up with a phone call fully explaining situation and its resolution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome deal on a cold day!

This was our first trip to Total Motars in Lemars, great experience. Although it was cold and very windy outside, we were able to spend time inside looking at the vehicle. Our Salesman Greg was very low pressure and easy to work with. We’ll certainly look at Total Motors again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Service Department

Efficient and friendly service. Comfortable waiting area. Awesome staff and service department! I would be happy to refer anyone to Total Motors. They will be pleased with the efficient friendly service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.