Napleton's St. Louis Nissan

The worst sales manager, my family member and I were completely disrespected and humiliated at Napelton When I ask what we could do to lower the price of the vehicle I was told directly to my face by the sales manager that I should be great full that he didn’t charge me an additional $2k as a down payment because he could. We were told no way he could own a Chevy Corvett and while discussing the price of oil changes the sales manager told my family member that he couldn’t could only afford 1/2 of a oil change. I was told that I was approved by a specific credit union and later ask to provide 6months of bank statements from my personal account and my business account and then told that I couldn’t afford to purchase a vehicle because made $20k less that the my documents. I was also ask to provide more than 2 forms of documentation that I owned a company and 2 additional forms of Identification. By that time I left the dealership almost in tears. On day 2 submitting all the requested documentation I was told that they would call me tomorrow, and after several hours of waiting at the dealership and getting no where at all.Day 3, I called the dealership to speak with the sales manager to find that he was off that day. Needless to say he has yet to call as he said he would. After being treat horribly I decided to go to a different dealership and found that I had never been approved for financing and was out rite lied to. I’ve never been treated to horrible by a dealership in my life! The only good service was from Paulette. Napelton Nissan does not deserve her such a professional person.

It?s a great service, thanks for artis!! He sold a prefect car to me

Thomas Grice and his team made my deal experience smooth and no surprises. I flew from out of state, Thomas picked me up on time and treated me with respect and courtesy.

Jaguar Banks is a very good salesman. I will be buying my next car with him. I love his customer service. Ask for javuan when you need a car.

Artis Jones was my salesman and he was ABSOLUTELY THE BEST !!!!! He had great customer service and mannerisms. He made sure the job got done and helped in every way he could. 10 out of 10, DEFINITELY RECOMMEND :)

Very knowledgeable answered all the questions I had. Didn?t feel hounded to buy a car like Most salesmen do.

Artis jones was great helped me find just what I was looking for! Very helpful and knowledgeable

Allen has great customer service he always wants the best for his customer and he seems to always be in a happy mood and he only want you in a car you love.

My experience with Thomas Grice was great!!! I really appreciated everything he done, he was so welcoming and supplied all my needs. Awsome guy ans i will be back when i can.

Artis Jones was very professional and also very nice-usually hard to get all on one person. Very kind.