Reviews
Poor recommendation on service, just looking to take...
Poor recommendation on service, just looking to take advantage and not provide any additional benefit. Complete waste of money and time. Will not look to come back again.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I purchased my Mazda6 from Piazza Mazda & have had it...
I purchased my Mazda6 from Piazza Mazda & have had it serviced & inspected at this dealership since then. I value their honesty, efficiency & excellent customer service and plan to be a customer as long as I am a Mazda owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was fast, accurate and friendly. Getting an...
Service was fast, accurate and friendly. Getting an appointment was easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been going for years. Have bought my last 5 cars there....
Been going for years. Have bought my last 5 cars there. Found it a great place to do business
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Piazza Mazda in Reading was super friendly and very...
Piazza Mazda in Reading was super friendly and very helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process very simple and easy. They were honest and transparent. Piazza Mazda has earned my trust.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very courteous and professional staff Services preformed...
Very courteous and professional staff Services preformed quickly and properly You can actually see the technician going over your car and explaining potential problems via the video sent to you. I am always able to get a loaner vehicle while my car is in for service which prevents disruptions to my work day. This is a fantastic dealership with friendly staff and a great service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my car there and they said I needed an alignment and...
Took my car there and they said I needed an alignment and new tires. Took my car to cjs and they said my tires just needed a balance and that my alignment and tires were good. Hate that I almost wasted amidst $1000 on Mazda.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I went for oil change, it took the tech 2 hours to do....
I went for oil change, it took the tech 2 hours to do. It use to take about 1hour, I think it was done just to get more money from the customer. I'm on a fixed income
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Provide no explanations or details just large repair...
Provide no explanations or details just large repair bills.wait time is way too long for repairs. Video service is good for inspection purposes thanks.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had to take car back twice in one week for the same thing...
Had to take car back twice in one week for the same thing because it wasn’t done right the first time. Was a simple thing
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair