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Piazza Mazda of Reading

(409 reviews)
Visit Piazza Mazda of Reading
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (610) 816-6893 (610) 816-6893
Used (610) 816-6031 (610) 816-6031
Service (610) 816-6892 (610) 816-6892

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Mazda of Reading from DealerRater.

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Poor recommendation on service, just looking to take...

Poor recommendation on service, just looking to take advantage and not provide any additional benefit. Complete waste of money and time. Will not look to come back again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I purchased my Mazda6 from Piazza Mazda & have had it...

I purchased my Mazda6 from Piazza Mazda & have had it serviced & inspected at this dealership since then. I value their honesty, efficiency & excellent customer service and plan to be a customer as long as I am a Mazda owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was fast, accurate and friendly. Getting an...

Service was fast, accurate and friendly. Getting an appointment was easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Been going for years. Have bought my last 5 cars there....

Been going for years. Have bought my last 5 cars there. Found it a great place to do business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Piazza Mazda in Reading was super friendly and very...

Piazza Mazda in Reading was super friendly and very helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process very simple and easy. They were honest and transparent. Piazza Mazda has earned my trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very courteous and professional staff Services preformed...

Very courteous and professional staff Services preformed quickly and properly You can actually see the technician going over your car and explaining potential problems via the video sent to you. I am always able to get a loaner vehicle while my car is in for service which prevents disruptions to my work day. This is a fantastic dealership with friendly staff and a great service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took my car there and they said I needed an alignment and...

Took my car there and they said I needed an alignment and new tires. Took my car to cjs and they said my tires just needed a balance and that my alignment and tires were good. Hate that I almost wasted amidst $1000 on Mazda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went for oil change, it took the tech 2 hours to do....

I went for oil change, it took the tech 2 hours to do. It use to take about 1hour, I think it was done just to get more money from the customer. I'm on a fixed income

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Provide no explanations or details just large repair...

Provide no explanations or details just large repair bills.wait time is way too long for repairs. Video service is good for inspection purposes thanks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had to take car back twice in one week for the same thing...

Had to take car back twice in one week for the same thing because it wasn’t done right the first time. Was a simple thing

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.