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Trust Auto

(506 reviews)
Visit Trust Auto
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(443) 318-7427 (443) 318-7427

Reviews

(506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trust Auto from DealerRater.

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I would definitely buy from them again

My experience with these guys was great. It was a no hassle purchase and the customer service was excellent Alex and Russ answered all of my questions and got me in and out. No buyers remorse what so ever..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!

STAY AWAY FROM UN-TRUST AUTO

I have no idea how my truck went thru inspection. The truck should have been returned back to Un-Trust Auto within the first week and my money back after dealing with all the issues

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid This Sleazy Dealer

It should be illegal for car dealers to advertise one price and then refuse to sell for that price. Why can't they be honest and add their extra $1300 in bogus fees to the advertised price? Please don't reward dishonest dealers by shopping here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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James P.

I had been looking for the right year model corvette fit finally found it at trust auto about an hour drive away speedy email return set up a test drive a few days later good customer service right price cruising and grinning every since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!

No Trust Auto

Horrible experience with hidden fees and overpriced with damages cars. Avoid this place and stay away from troubles

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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GREAT PRICE TILL YOU FIND OUT THE HIDDEN FEES

Had a deal to buy a car and then found out about 1500. More in dealer fees !!! They told me all the dealer do this which is true. Most of the other dealers charge from 150. to 399. this place wants almost 1500. more Found the same car with deal fees of 160. SOLD

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best car buying experience ever!

Today at Trust Auto I had the best car buying experience ever! The staff was extremely nice and professional from the moment I walked through the door. My salesman Art was so knowledgeable and a great guy. So was the manager/GM. They worked together to give a good deal on my new Mercedes!😁 Trust Auto really showed they valued me as a customer and valued my business. Thank you!! JMH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!

Exactly what i needed

I recently purchased a replacement SUV for my current one, they had the truck i wanted below market value and was super clean. the sales person i had was Art he was super chill and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!

Great purchase experience!

I got my Toyota Prius 2011 form this guys and I love my car and the service I've received. Art Niki was wonderful helping through the entire process. I'm glad I've used this company and will be recommending them to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!

Happy Owner of Prius 2011

Excellent place to buy a car! I was helped by the salesman Art Niki with my purchase and the process went smoothly and stress free. He is very knowledgeable and professional salesman. Would recommend him and the company to anyone who is planning to buy a car. And yeah, I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind review. We appreciate you taking your time out to make one. Welcome to the Trust Family!