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Faulkner INFINITI of Willow Grove

(639 reviews)
Visit Faulkner INFINITI of Willow Grove
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (215) 315-4381 (215) 315-4381
Used (215) 259-5875 (215) 259-5875
Service (215) 352-5544 (215) 352-5544

Reviews

(639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner INFINITI of Willow Grove from DealerRater.

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Nick Arnott at Faulkner INFINITY of Willow Grove is the

Nick Arnott at Faulkner INFINITY of Willow Grove is the best around. If you want an easy, no-pressure car buying experience, go to Nick at INFINITY of Willow Grove. Absolutely great experience from A to Z working with Nick for my new car purchase and trade-in. Numbers were very fair, they make it easy. I’m telling you, go to Nick at INFINITY Willow Grove for your next car purchase. Hands down, best in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Willow Grove Infiniti is the best !

Willow Grove Infiniti is the best ! Love our Infiniti and this is the second one we have gotten from there! Love it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Willow Grove Infiniti is: Helpful Trustworthy

Willow Grove Infiniti is: Helpful Trustworthy Clean The concierge and loaner services are top tier Excellent customer service from Steve, Khalil, Tim and Brendan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was very quick.

Service was very quick. The staff was super helpful. I dropped my car off on my lunch break and was back before it was over. They didn’t have the part available but gave me loaner with no problem at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The environment is very pleasant.

The environment is very pleasant. The service is impressive and it's very clean and net.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great work from the service department, Steve and team is

Great work from the service department, Steve and team is awesome, work is done efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was great to work with and our salesman,

The dealership was great to work with and our salesman, Nick Arnott was amazing! Helpful, friendly and excellent at his job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, great customer service, had my car done ✔️ n

Friendly, great customer service, had my car done ✔️ n timely manner, explain what I would need in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nick Arnott was great to work with, very professional,

Nick Arnott was great to work with, very professional, with great communications throughout the process. We were located in Northern Virginia and found the very specific year, model, and color combination of used Nissan Armada we were looking for on Cars.com at Faulkner Infiniti of Willow Grove. Nick was able to coordinate the entire transaction remotely and arrange direct shipment of the car to our driveway in Virginia, all for a very fair and reasonable price. Likewise, the dealership's finance department was very easy to deal with, and the financing process extremely painless overall, with great terms and a reasonable payment. Absolutely delighted with our new car and can't recommend Nick highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Everyone was a pleasure to work with.

Everyone was a pleasure to work with. Best leasing experience so far. Nick went above and beyond to assist me in finding the right vehicle as well as expressed knowledge of not only the vehicles but the process as everything was efficient. My family and I enjoyed working with him and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.