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Faulkner INFINITI of Willow Grove

(639 reviews)
Visit Faulkner INFINITI of Willow Grove
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (215) 315-4381 (215) 315-4381
Used (215) 259-5875 (215) 259-5875
Service (215) 352-5544 (215) 352-5544

Reviews

(639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner INFINITI of Willow Grove from DealerRater.

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I appreciate the professional service and excellent job.

I appreciate the professional service and excellent job. Chris was most helpful. He responded to my email contacts in a timely manner and was very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership and a pleasure to doing business .

Great dealership and a pleasure to doing business . Sales people are great and made it quick and painless experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff were welcoming and friendly.

The staff were welcoming and friendly. The process of purchasing my new car was quick and easy.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful, efficient easy to work with and friendly.

Wonderful, efficient easy to work with and friendly. Fast and easy application and delivery. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Quick and easy service, I take my car here for routine

Quick and easy service, I take my car here for routine maintenance all the time. They're respectful and communicate your car needs. I definitely recommend using their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great and details were provided

The service was great and details were provided throughout my service visit on May 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service and friendly associates , but need faster

Good service and friendly associates , but need faster communication and reply when the ready to pick up , the second time happened that I waiting and no confirm for the car being ready tell I call and know what is going on , also the car wash is no longer service! Why?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent car leasing experience.

Excellent car leasing experience. Everyone was friendly and professional; we got a fair price and no one tried to upsell us anything. Joe Evangelista was very knowledgeable, showed us all of our new QX60’s features, linked our phones with the car, and set up the Infiniti app.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"I had a fantastic experience at the Infiniti

"I had a fantastic experience at the Infiniti dealership. Joe was incredibly personable and made the whole process enjoyable. Tim was also very responsible and attentive. What a great team!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

On time, on budget.

On time, on budget. I like how every employee who saw me asked if I needed anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.