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Faulkner INFINITI of Willow Grove

(657 reviews)
Visit Faulkner INFINITI of Willow Grove
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (215) 315-4381 (215) 315-4381
Used (215) 259-5875 (215) 259-5875
Service (215) 352-5544 (215) 352-5544

Reviews

(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner INFINITI of Willow Grove from DealerRater.

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Great to do business with.

Great to do business with. Very accommodating and knowledgeable. Would absolutely do business with the again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zach Abele made the whole stressful buying process smooth

Zach Abele made the whole stressful buying process smooth and easy. I really appreciated they way they approach things with the best price up front then the usual back and forth games with other dealers. What a refreshing way to make getting a new car fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The staff was friendly, patient, helpful, and

The staff was friendly, patient, helpful, and professional. They made sure to make a happy customer. Nick was a pleasure to work with. I would do business with Nick and Faulkner Infiniti again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Friendly staff. I was informed of the repairs needed and they did a great job servicing the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Victor, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Worked with Brendon and Steve.

Worked with Brendon and Steve. They were very helpful, attentive, and customer centric to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with my second time purchasing from the

Great experience with my second time purchasing from the dealership. Will definitely be going back for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zach was great to work with from start to finish.

Zach was great to work with from start to finish. I never felt like I was getting price gauged and he told me to wait until the right deal came along rather than rushing into something. He was truly great and will definitely be back again! Dylan in the finance dept was also super easy and fast during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kam was a great salesperson.

Kam was a great salesperson. Cooperation with the sales manager was smooth. Finance manager was not pushy at all and personable. Worked a great deal with this dealership. I highly recommend working with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nick Arnott at Faulkner INFINITY of Willow Grove is the

Nick Arnott at Faulkner INFINITY of Willow Grove is the best around. If you want an easy, no-pressure car buying experience, go to Nick at INFINITY of Willow Grove. Absolutely great experience from A to Z working with Nick for my new car purchase and trade-in. Numbers were very fair, they make it easy. I’m telling you, go to Nick at INFINITY Willow Grove for your next car purchase. Hands down, best in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Willow Grove Infiniti is the best !

Willow Grove Infiniti is the best ! Love our Infiniti and this is the second one we have gotten from there! Love it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.