Reviews
They went above and beyond to get us in the same day sold
They went above and beyond to get us in the same day sold their car back up and running. We’re so grateful that they were able to help us out. We will definitely return there again for future services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The whole experience with Neil Huffman GMC was easy and
The whole experience with Neil Huffman GMC was easy and quick. This was the easiest time I have had in buying a new vehicle. The salesman on up made sure we was taken care of and explained everything on the vehicle and went over all the options on the vehicle and made sure everything was setup. Also they told me what all GMC offered and what the dealership offers. I have been driving from Lexington to this dealership for several years for service on my old vehicle and know they have all ways taken care of my old truck, so when I was thanking about buying a new one there was only choice where to purchase it at and that was Neil Huffman GMC.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff.
Very friendly staff. Worked with me on the purchase of my 2020 Chevrolet Silverado 2500HD. Would recommend this dealership to friends in the market for a Chevrolet, Buick, or GMC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We appreciate your kind words!
Out of Town Service Support
I was out of town at a horse show and my batteries died on my Silverado 3500 on Saturday morning. The people in the service department worked me in to their busy schedule and replaced the batteries within a couple of hours. This allowed me to get back to the show and to be ready to travel home the next day. I have been to places where same day walk-in help is not available and that is especially true if the dealership does not see any down the road benefit. However, there was no question with the Huffman service staff. I had a problem and they could help and did. If I ever had the chance to do business with them again, I would
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear about your experience with our service team! We're happy to hear you were able to get back to the horse show and on your way with no issues. If you're ever in the area again, stop by and say hello! Thank you again for the wonderful feedback!
They were not interested in my car as a trade in and had
They were not interested in my car as a trade in and had no one to ship their car to me in Montana. The possible transaction was over at that point.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Exceptional customer service is our main priority at Neil Huffman Automotive Group and we sincerely apologize if your experience was anything less than exceptional. Unfortunately, we have been unable to match your review with any name in our customer database but we are committed to hearing your concerns. Accordingly, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com with more information so we can contact you. Thank you for allowing us the opportunity to show you why we believe Huffman Has It!
Buy a car from Larry Rose at Neil Huffman Nissan!
We bought a new 2023 from Larry Rose on March 29. Larry did a great job helping us locate a car and that met our needs. I’d recommend Buying a car from Neil Huffman Nissan and using Larry as your sales person!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Jeff! We appreciate you choosing Larry and the team at Neil Huffman Nissan of Frankfort!
Neil Huffman was great
Had a great experience buying my truck. Mark made the process easy and enjoyable. Scott was great as well and was very knowledgeable. Would recommend those guys to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review!
They were easy to deal with and expedient.
They were easy to deal with and expedient. Didn’t waste my time. Would go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback!
I was in need of a new car.
I was in need of a new car. Their TV ads were interesting. So, we drove to Frankfort. The experience was wonderful! Salesman Dylan Webb was amazing! When I decided on a new Encore GX, moonstone gray with gray interior, he took his time explaining features and everything to me! Very professional and nice, Looking forward to getting the car serviced there!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review! We're glad to hear you had a good experience with Dylan! Enjoy the Encore!
Bought my first brand new truck
My salesman’s was great to work with made everything easy, he got me in and out in a timely manner, I would recommend this dealership to anyone looking to buy a car and ask for Mark McKinley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this review, Brandon! We're glad you had a good experience with Mark!