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Refused to perform warranty work
Took 2018 Dodge Journey in for warranty work, engine surging and check engine light on, dealership had vehicle for 4 days, I called for an update and the exact words were “come and get your vehicle we are passing on the job”. It’s a dodge vehicle still under warranty and they are a dodge dealership, It is still under factory warranty and I also have extended warranty. Called Chrysler corporation and filed a complaint and was told that they can’t pass on doing warranty work. They told me they will call them and make them fix it, I told them don’t bother I will take it elsewhere and never set foot on their property again. Took vehicle to dealership in Wichita and there was actually a bulletin about this condition with this engine, with these conditions the engine gets replaced, new engine has been installed.
The best in Hutchinson Will make your car shopping easier faster enjoyable so go and shop with them I guarantee you won?t leave happy ?
2006 Cadillac xxx
Best hassle free experience of car buying I have had. Sales person was a pleasure to deal with. Dealer ship was easy to find and clean.
Went in to see if I could make a deal on a trade in of a 2012 wrangler for a 2018 model. All new wranglers on their lot had more options than I was interested in or needed. Offer was made for considerable more than I was willing to pay for a 2018 model with nice options. We were far apart and I was leaving when the GM came out and met my offer for the different. Got the new jeep for an amount that was very fair. All were knowledgeable and courteous.
Very professional, not pushy. Very friendly and outgoing. I'm so thankful they were more than willing to work with my budget. Would highly recommend them!
Looked for a new vehicle
When going to just look around to see what was available in the used lots. They only showed me cars, did not ask if I was interested in any suvs or trucks. Did not have a chance to look at the trucks and suvs. Not only was I not able to look at all inventory of the used vehicles, they kept pushing me to buy a car that day when none of the cars interested me and they did not seem to care about their customer but cared about making a sale.
We purchased a Jeep Cherokee. Adam told us about the vehicle. Asked if we had questions. Adam provided the answers. Test drove the Jeep. We were able to purchase it. We are happy with the experience.
Shopping for a 2017 Chrysler Pacifica
After making an appointment to test drive a vehicle and to get my vehicle appraised, when I showed up to the dealership, I found the van I was going to test drive, was not there. They decided to send the vehicle out to get leather seats put into it and jack up the price by $3000.00. They knew the week before that they had ordered leather seats, but when I was looking at the vehicle nobody told me that this was happening. I showed up to my appointment and found the vehicle wasn't there. They were expecting it back that morning and then they were going to tell me that the van now had leather seats and the price they quoted me 2 days earlier was now $3000.00 higher.
3500 Dodge ram dully
They did good at getting what I was looking for. I'm checking out the service side now on the 3500 dully.
2017 Jeep Purchase
Our purchase of the 2017 Jeep Cherokee was a positive experience.