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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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My Car Purchase

When I walked in, I was greeted by everyone in the sales department. Mr. Edwinn Raymond sold me a very clean car with low mileage and I enjoy driving it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

awesome establishment

While this was not my first time buying a car, it probley wont be my last! The staff were very helpful as I am always satisfied with my purchases. They work hard to help you find the perfect car. They stand by guaranteed credit approval. The cars were well worth the money. ..This is truly an awesome establishment, well recommended !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

verry pleasent xpiriance

thank you edwinn raymond for all your help we are verry happy whith the purchase of the new car we are verry happy with the new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Best Dealership I've dealt with.

Anthony was so great he helped me get approved within minutes and I had my car 2 days later. perfect condition nothing wrong with it and easy payments each month.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

customer service

The customer service was amazing. Anthony guided me and my wife through the entire process. The manager Jim was also helpful in explaining how everything works. I will definitely recommend VIP to all of my friends and associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Anthony Mergliano was great to deal with very smooth

My wife went to look around the lot and found a beautiful C300, took it home for 5 days. Then I found a X1 BMW on the website, She fell in love with the new car. She was very unsure of which one she wanted. Jim and Anthony are genuine when they state that they are there for you, because only family would have that type of patience as they had with my demanding wife. I highly recommend VIPAuto Outlet to anyone that's looking for a truly good Used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Anthony Mergliano was a Pleasure to deal with!!!

Anthony was Extremely Helpful, he made the process of purchasing my car less stressful.. He was very down to earth and honest which is very important when purchasing a used car. This is my second car that I have purchased from VIP and it is always a pleasure. I have referred a number of friends and we all have been very satisfied with the service.. They stand by their word which is hard to find in today's world. Thanks VIP for always giving me 100% customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

James Mauro was the reason I went back for my second car!!!

James Mauro (Jim) was the first Sales Associate/Manager that I met who was willing to help me even though he was the Manager of VIP he took his time to test drive cars with me and help me get into my first car loan.. It was a stressful time for me but he made the car experience unstressful and was able to get me into a Acura MDX.. I am Thankful that I have been able to enjoy my car purchasing with such Great People.. This year when I decided to trade my car in I knew I would have another Great experience if I went back to VIP.. Thanks Jim for giving me the opportunity to have a reliable car dealer to work with and recommend to my friends and family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Great Experience

As soon as I walked in I was handled with great customer service. The sales person (Alan) really went over an beyond to help me get the vehicle that fit my needs. I traded in my vehicle with no problem or hesitation. I am very satisfied with the service an I am definitely recommending some good customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A GLORIOUS EXPERIENCE.........

My experience with VIP Auto Outlet was a glorious one & the salesman, ( Xavier Molina ) was quite the professional. I'll definitely will be buying more vehicles from VIP because it's about customer satisfaction with them. Thanks so much VIP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.