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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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Excellent customer service

This place has a very nice atmosphere. From the detailer to the salesman, I couldn't ask for better customer service! Everyone was very courteous and down to earth . I would recommend this place to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Excellent

The buying experience went very smoothly. In the market for a good used used car? This is the place. Anthony is the man. His knowledge in this business is incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great service

Great service very friendly alan was a great help on helping me find a car i found what i was looking for. I would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Best service ever

I would definitely recommend VIP. I got a great vehicle at a great price. Was treated fairly and respectfully from the moment I walked in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Great Experience

My wife and I went in just to browse when a MW3 Jeep Wrangler caught our eye. The whole setup and everything it came with was incredible! The only issue was having trouble with the price. We weren't able to commit to such a price. We had gone back on multiple occasions still thinking about the commitment. Edwinn was generous enough to constantly work with us and be patient! We are very grateful for all the time and hard work that Edwinn and James Mauro put in for us! The customer service and vehicle has exceeded our expectations. Glad to have met Edwinn and James Mauro to have made this purchase smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

first time buyer

First time purchase with VIP. Can't praise Alan enough. Friendly, no pressure, all around pleasant experience with buying a vehicle. Definitely will recommend VIP to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Returned customer

This would be my second time buying a car from VIP Auto Outlet and I cant say enough great things about this company. My sales rep Allan was amazing, he searched and got me the best deal and it fit right into my budget. I tell everyone I know looking for a car to come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Amazing Experience

OMG!!! I WANTED OUT OF MY CONTRACT WITH B&B .. THANK GOD I WENT ON AUTO TRADER . COM AND ENTERED MY CARS INFO , GOT A CALL FROM NICK HE ASSURED ME THEY CAN HELP.. I WAS A BUT RELUCTANT AND DOUBTFUL, BECAUSE EVERYWHERE I WENT THEY SAID OK BUT I NEEDED 3K AND MY CAR, I WAS WILLING TO DO 500 CUZ THAT'S ALL I HAD. VIP IS THE ABSOLUTE BEST! THEY GOT ME APPROVED. I WORKED WITH ALAN HE AND NICK ARE AWESOME. HE GOT ME APPROVED FOR 2012 EXPEDITION. I TRADED IN A 2003 SUBURBAN. I CAME IN TO THE SHOP TO TEST DRIVE MY NEW CAR, AND SIGN MY PAPERWORK. THEY WENT OUT OF THEIR WAY. THEY TEXTED ME, AT NIGHT TO PUT MY WORRIES TO AN END. THE ATMOSPHERE HERE IS LAID BACK AND SIMPLY AMAZING. I ALREADY HAVE 2 PEOPLE TO REFER. IT'S JUST INCREDIBLE WITH A VERY DOABLE MONTHLY PAYMENT. THANK YOU SO MUCH TO MY PEOPLE AT VIP THEY STICK TO THEIR MODO. EVERYONE IS TRULY TREATED AS A VIP.. ROSIE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

Best used car dealership around !!!!!

Quality cars/trucks/SUVs, Awesome staff,friendly, not pushy, they treat you like family here. I will only buy my cars from here in the future. I already recommend a family member here and they bought a car as well. If you are looking to purchase a vehicle you have to stop buy and check them out. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great customer service

Went in to buy a nice used car, and came out with a car that exceeded my expectations. Vip is a great group of people to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.