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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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AAA Customer Service

I was looking to buy a new car but was apprehensive because of a bad experience so when I arrived at VIP Auto Outlet I was ready for the sales pitch. I could not have been more wrong, Anthony was great. He was patient, courteous, and got me the best deal possible. I am so very happy with my new car. Thanks VIP!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Stay away from these scammers

Stay away from these scam artists. Went through Autotrader to sell my vehicle, with valuation for my vehicle being better than the wholesale value that the new car dealer put on the trade-in. After inspection, the value was dropped 20%. Fine, even with that, it was better than what the dealer offered. When time came for them to pony up the $$$, they backpedaled from the deal. Jim's word means absolute zero. What kind of a man would back out on his word? Stay clear of this place and never trust a used car salesman. Extremely disappointed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
7 people out of 7 found this review helpful.

Hopeful

I was not very hopeful i could get a car after being tuned down at least three times before I was brought here by my son. I knew it had to be a good place if my son felt comfortable bringing me there. They were very respectful. They treated me like a person and not a credit score. They looked at my credit history and not just my score. T hank you Anthony! Love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Satisfied Customer!

After 3 months of stress and discouragement from other dealerships, I was delighted when i walked into VIP & didn't feel like just another sale. Anthony really paved a way for me to get the perfect car with the perfect monthly payment. I couldn't be more happy or satisfied with the experience I had as well as with the staff's friendly & welcoming aura. Thank you VIP for making me look forward to driving again!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

No Pressure Sales at VIP

Our experience with VIP was outstanding. We got a great deal, and Edwinn was awesome. I love my new car and would recommend VIP. Thank you VIP!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Excellent Service

Had a wonderful experience purchasing my first vehicle. Anthony walked me through the whole process and helped me get approved for my first car loan. He worked to get me the best possible deal and I would highly recommend this dealership. Everyone, including the owner were also very friendly in my experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Love the experince

Mr. Anthony M. was very customer friendly and walked me through the process no hassles or usual tactics. He even went the extra step to have me picked up to look at the vehicle and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

love!!

I am a 2 time customer ( bought one car had for 3 yrs had accident and just recently bought 2nd) Everyone was so helpful to me, especially Jim. I have bad credit and he was able to get me.into the car I wanted both times for a reasonable cost and both cars run excellent and are great.I loved them both. The entire staff will bend over backwards to make sure you are in the best car for.you. This is not a normal bhph no one is out to get you for your money. They Dont even have any crappy cars on their lot they only accept the best and that's what they give you. I 100%,recommend this place to everyone looking for a car no matter what your financial.situation:)))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
9 people out of 9 found this review helpful.

Smooth, easy going, and fast.

Seems like VIP Auto has the type of dealers who actually want to sell customers cars. Quality cars. They definitely look out for you! They go that extra mile to make sure you drive of the lot in a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Great

I had a great experience with this dealership. Both Anthony & Jim worked their TAILS off to get me a great deal I can afford. They literally forgot to eat because they were working so hard. If you're looking for hobest people and a great deal, come to VIP! A+ for effort! I will be referring. Thanks guys! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
9 people out of 9 found this review helpful.