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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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Tom R. was courteous, efficient, friendly and respectful!...

Tom R. was courteous, efficient, friendly and respectful! He gave me an appraisal of what they could offer for my van and the dealership concluded the deal in 6 days. He didn't pull any 'fast ones' on us and was actually fun to talk with. He made my sale a pleasure. I would definitely consider VIP Auto Outlet again. I've NEVER had a more pleasant encounter with a dealer... no pressure! The check he gave me cleared at the bank the SAME DAY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We purchased our second vehicle with Lou and he was so...

We purchased our second vehicle with Lou and he was so amazing to work with and get us what we wanted! I would recommend Lou and the VIP Auto team 100%! Outstanding service and very easy to work with. No hassle shopping at all! We will be back for our future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We most certainly appreciate your business and look forward to helping you again in the future!

I just purchased a vehicle from Kevin. I have to say on a...

I just purchased a vehicle from Kevin. I have to say on a torrential rain storm the Friday before July 4th, Kevin stayed until thr car purchase was completed! I was extremely impressed with Kevin’s ability to treat each customer as a “valued” customer! I also was impressed with Jack who spoke to me over the phone prior to my coming in to answer any questions that I had about my vehicle purchase! I would highly recommend this auto dealership ! Keep up the great work gentleman! YOU are 10 stars ⭐️!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service. I just bought my first car and all...

Outstanding service. I just bought my first car and all of them were super helpful, including Edwinn. Answered all the questions I had. I totally recommend it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience with VIP has always been Amazing. This is...

My experience with VIP has always been Amazing. This is now the 4th car I have purchased with them. The entire Team is Great!!!!Very professional and helpful. I recommend that if you are looking for quality and satisfaction you take the time to visit and purchase from VIP Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had minor problems in the beginning, but Lou And...

I had minor problems in the beginning, but Lou And Charlie bent over backwards to help me at least three times. I recommend VIP today.... .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry you are having trouble, please email Lou at Lou@vipautooutlet.com Thank You

Dealer response

Sorry you are having trouble, please email Lou at Lou@vipautooutlet.com Thank You

Consumer response

I don't remember doing this so I fixed it. Sorry

Great to work with price was good. No hassle ,give the...

Great to work with price was good. No hassle ,give the whole team an A. Charlie Rice did a great job helping helping my wife and me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very surprised at this service and honesty. I was happy...

Very surprised at this service and honesty. I was happy to have Tom drive out to my home. He gave me a good value for my used vehicle. The service he provided was painless and easy. If I ever sell a car again he is the first to notify. He made himself available after the transaction and was very approachable. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lou was our salesman worked with my situation. Everything...

Lou was our salesman worked with my situation. Everything was done online due to covid. The car was exactly what I was looking for. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience!

Lou, our salesman, did an awesome job helping us feel comfortable with our decision to purchase our son's first car. Honest, quick and no hassle. Would recommend Lou and VIP Auto Outlet to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.