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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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Edwinn gives A++ service

My credit is not great , rebuilding. With my mom as a co-signer, Edwinn was able to get me into the car at a rate that was about 15% less than what other dealers were quoting. You read that right...15%.Rate is now 5.05%. He was extremely honest and transparent with communications. Once we decided on the car, I called ahead and he had everything ready to be signed. It took less than a half hour, as opposed to being in a dealer half the day. The car is GORGEOUS and I could not be happier. Go see Edwinn. You won’t regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and fair

Mark was great and the price was above what others offered. The whole process took less then 10 minutes Josh was great and answered any questions I had prior to bringin the car in to be reviewed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When everyone said "No," VIP said "Yes!"

I went to a few dealerships looking for a new car, each telling me that I would need a 3rd co-signer etc in order to get approved. A close friend recommended I call VIP & they would certainly try their best to get me approved. After speaking with the sales manger Joshua, who indeed help reassure me VIP could help me, he arraigned for me to me salesmen Edwinn! From the beginning to the end of my car buying experience, Edwinn was able to negotiate a great full coverage auto insurance quote and he also was able to get me into my new 2013 Black Nissan Maxima S that I wanted, with a respectable 56,000 miles driven thus far and just one previous owner! I have brought cars in the past, but I can honestly say that my experience with VIP has been thus far the best. Every time someone compliments my Black Maxima and ask me where I got my Nissan from, I am more than delighted to tell them "VIP AUTO OUTLET"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Buying Experience!!!!!

We had an amazing car buying experience with Edwinn!!! Great place, no pressure, super casual. Will definitely recommend to family and friends!!! Thanks VIP, Missy and Jimmy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

VIP gave me the most for my car.

I was surprised how fast it happened, but very happy. Josh called me 1st, but i still went to 2 other places first. VIP's offer to buy my Acura was the highest and I took it! Friendly staff and cool gang to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding follow-up

I went online to KBB.com as I was getting ready to sell my wife's 2012 GL450 within the next 45 days. KBB gave me my cars estimated value and I also received an email and phone call from Josh Badat from VIP Auto Outlet regarding my auto. I received emails from other car dealerships regarding my auto but Josh was the only person out of all of them who called to follow up. Josh also periodically followed up with me and that is why when I was ready to sell, I went to VIP Auto Outlet. When I arrived, Josh was not there at that moment but Tom Rescinito was able to help me. Tom took my car for a test drive (with me in the car) as well as inspected the car and offered me $1,000 over what KBB had estimated. Needless to say, there was no need to visit any other dealerships that I had planned to visit. The process was seamless, quick and Tom was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

See Tom Rescinito for a fair deal and great customer service

I sold my car to VIPAutoOutlet. I did my homework and knew my car's value. VIPAutoOutlet was my second appraisal, and they hit the nail on the head with the correct and fair value. Tom is very fair and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Maple Shady: Typical used car dealer crap

Called in advanced and was promised a minimum offer for my car. It was a long drive so they assured me they wouldnt waste my time. when i got there they offered me 1200 less than the promised minimum. Guy who made the promise stayed in his office and didnt participate. Other guy, who was spitting his tobacco while talking to us, blamed it on the guy in the office. Overally exactly what you expect. Shady

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience buying my 1st car - Paige S.

No -pressure, I didn't feel rushed to purchase the vehicle, Edwinn let me take the car home to see how I liked it. He was professional and polite salesperson, and attentive to my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure sales

I was recommend by a friend who only buys from Edwinn at VIP AUTO, and what a great experience for purchasing my first car. Edwin was honest and trustworthy and above all I never felt pressured at any time. It was a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.