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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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Best car buying experience ever!

5 STAR dealership! There was no haggling and I didn't have to spend an entire day there. Kevin was my salesman and couldn't have been nicer. Since my purchase, my daughter and a friend have bought a car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

I purchased a BMW from here and everything was great. The got me approved and got a great montly payment. The treated me very well. Thanks so much for helping me out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Salesman Had Me In & Out & Happy.. Great Place To...

Great Salesman Had Me In & Out & Happy.. Great Place To Get A Car. I would recommend this place to anybody in the market for Transportation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was a great experience buying my Hyundai Genesis Coupe...

It was a great experience buying my Hyundai Genesis Coupe 2012. Everything was quick, smooth and wonderful. Kevin, thank you one more time for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They lie without any hesitation and try to scam you.

So I found a Mercedes C Class 300 4 Matic on their site. I am in Atlanta and I wanted to fly there to get the vehicle but I wanted to confirm that the car was good to go and I asked for Carfax. The lady who answered the phone said car is still available and she has the carfax but she cannot forward it to me for BS reason. She said she can read the report to me. I said ok and she read the report as clean and good. I decided to pay for the report and buy it from Carfax. Turns out the car had major damage. It showed on the carfax. These people have no concern for a customer who would fly to them to get the car and the car is not what the customer thinks it is. The good reviews that you may see are fake. Do not do business with them. Avoid them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Superb Service!

If your looking for a hassle free dealership, this is definitely the one to go with. A little background on my experience ; I’m from Pittsburgh, Pa, I found my vehicle I purchased adversitied on Cargurus, amazing price, and very clean. I contacted the dealership immediately, were then I was Phone greeted by Jim. Jim had absolutely no problem helping me with my purchase. He was very informative, quickly responded to all my questions and concerns. The best part about my experience is that I live out of town, I used my own finiance company within my state and once I finished paperwork with them my new car was DELIVERED to my home within a day. Literally 1 day!! Jim made sure my buying experience was hassle and stress free!! I’d definitely be purchasing from you guys again, and sending anyone I know over! Thanks so much VIP AUTO, & JIM. I love my new ACURA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Amerika! We are so happy that you like your new Acura!!!! You were a pleasure to work! Thank you again for the kind words!!!!

Great bunch

I know that dealing with a used car dealer it can be a bit frustrating but I have to say these Gus were really truthful!! They paid me excactly what they said they would. So I have to recommend them for your car sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

"Treated like a VIP"

Edwin, you make car buying stress free! Edwin provided professional and friendly service. He was extremely helpful and considerate. I would definitely recommend to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

miracles do come true

Chris at the southhampton lot made a miracle come through for me. I was able to get the truck i wanted. i would tell anyone to come see these guys. when everyone else says no try them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

personalized customer service

Josh and Chris were great , they made everything very easy and friendly . We purchased two cars and would reccomend to others , they were very honest and helpful and took care of any issues that arose .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.