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VIP Auto Outlet - Maple Shade Township

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)
2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VIP Auto Outlet - Maple Shade Township from DealerRater.

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Highly Recommend!!

I was in need of a new (used) car. Edwinn Raymond was fantastic. He knew what I needed and was looking for. He helped me finance and gave me a great deal on my trade in. This is my 2nd purchase from VIP Outlet and they helped me everytime get in a car that worked for me. Thank you Edwinn!!! I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST CAR EXPERIENCE OF MY LIFE

Very smooth & seamless transaction Jerry & Anthony did a great job with my problem credit & found the perfect car that other dealers said out of your price range! VIP GOT IT DONE FOR ME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

I had problem credit when I came in and when I left the Dealership a few hours later I drove away in a beautiful 2011 Ford Taurus that was in mint condition! Jerry & Anthony worked hard & fast to find a car and arrange financing for me. Needed a small part for the car and got it in less than a week. These guys go the extra yard and make the impossible really possible. I have already recommended friends & everyone loves my car! Thank you guys for a job well done! Tom Hayden

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hey Tom, we appreciate your fantastic review. We are happy to hear Jerry and Anthony were able to give you the real VIP experience! If you ever have any other questions regarding parts or your vehicle feel free to give our service manager, Chalie, a call. His direct cell # is 8564269652. VIP REMINDER: YOU get PAID $200 for every customer you refer who purchases a vehicle from any one of our three locations. Thanks again! The VIP Auto Outlet Team

So horrible a website is being built!

It's going to take pages to share our horrible experience with VIP auto. Watch for the soon to be launched Vip Auto Outlet Sucks dot commm, For photos, audio clips and more.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I’m sorry you had a bad experience. We’ve been in business 12 years, we serve thousands of customers, and we strive to create the best possible experience for the community.

No Pressure, Smooth and Quick Process

I was in the market in finding a new car. I visited two dealerships and did not have the same level of experience I did with VIP Auto Outlet. Mike Geoffrey was very helpful. He was patient and helped me figured out my best option within my budget range. I would definitely return the next time I am in the market again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your awesome review. We are happy to hear we were able to give you the real VIP experience! We look forward to earning your business again in the future. VIP REMINDER: YOU get PAID $200 for every customer you refer who purchases a vehicle from any one of our three locations. Thanks again! The VIP Auto Outlet Team

No pressure, but incredibly helpful

My wife and I used a different dealership for our first car, but we won't go anywhere else after working with VIP Auto Outlet. From start to finish, Edwin and Anthony were incredibly professional, honest, and accommodating. Please do not hesitate to use this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Buster17! We appreciate you coming in when you did and spending some time with us, which ultimately ended up in you purchasing a car from us. Anthony and Edwin, as well as all of our staff do our best to give all of our customers the VIP experience and we are glad you feel that you received that experience. Thank you for being one of our loyal customers and we look forward to seeing you in the future. VIP REMINDER: YOU get PAID $200 for every customer you refer who purchases a vehicle from any one of our three locations. Thanks again! The VIP Auto Outlet Team

Greatest Experience at a car dealer

I was in the market of selling my vehicle, and VIP Auto Outlet in Maple Shade made my experience the smoothest ever thanks to Edwinn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a smooth experience with us here at VIP. Edwin is one of our many great salesmen that we have and they all strive to give you the best time at a dealership. We do know being at car dealerships aren't always the best, so we do our best to change that stereotype. Thank you again for coming in!

Great experience

I purchased a car from Vip Auto outlet on 5/9/17. The overall experience was great. Edwinn got me approved and the process was quick and easy.. I recommend this place to anyone. They can expect more business from me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kevon90! We are happy that you had a great experience with us here at VIP. We are home of %100 credit approval, so we are also glad that you were able to get into a car with us. Thank you for being one of our valued customers and also for coming in and purchasing a vehicle from us. VIP REMINDER: YOU get PAID $200 for every customer you refer who purchases a vehicle from any one of our three locations. Thanks again! The VIP Auto Outlet Team

Great experience

So I shopped around online looking for trucks with low mileage. Vip Auto Outlet popped up on my Google search. Had a nice 2013 ford f150 super cab with low miles. I sent an inquiry about the vehicle. Soon was contacted by Edwinn. I've purchased cars before from big dealerships and am used to the high pressure sales. Didn't get that at all from Edwinn. He was knowledgeable, polite and very easy going. No high pressure to sell. I felt comfortable and relaxed. He got me into the truck I wanted. Fast easy buying process. Recommend Vip to anyone. Defiantly ask for Edwinn. You won't regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Great place to get a car! Edmond was very helpful and was able to find us what we were looking for the quality of the car was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.