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Principle Toyota of Hernando

(215 reviews)
Visit Principle Toyota of Hernando
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00am
Sunday Closed Closed
New (662) 483-1194 (662) 483-1194
Used (662) 483-1242 (662) 483-1242
Service (662) 483-1248 (662) 483-1248

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota of Hernando from DealerRater.

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The best dealership l have ever visited.

The best dealership l have ever visited. Fred Norman, my salesman was outstanding. He has all the best skills to engage in a very cordial manner with prospective buyers. Incredible person and made the sale go so smoothly. Outstanding salesman. The entire showroom is fabulous, clean and has a great decor. I will definitely go there for service as well. Many notches above the one l used to use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Hernando Toyota Dealership is awesome.

The Hernando Toyota Dealership is awesome. The Sales Manager Burt was excellent. He explained everything. There were no unexpected surprises. Very knowledgeable, professional, courteous and very customer service oriented. The 2 sales people that explained the new truck to me were top notch. Thank you, Andy Ward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently bought a new truck and the whole experience

I recently bought a new truck and the whole experience was simple and overall great!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Everyone was very nice even to my little 4 yr old which

Everyone was very nice even to my little 4 yr old which meant the world to me because it was late and She was getting a little antsy. This experience was a blessing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oli change and tire rotation.

Oli change and tire rotation. Did not buy here. Bought at Chuck Hutton which had great price but not great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Shannon, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

I was treated with respect, courtesy, and dignity by

I was treated with respect, courtesy, and dignity by Bruce and Sam. That’s all that matters and that they do what they saw they’ll do!! They did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Spoke to sherry for 2 days trying to find out what i

Spoke to sherry for 2 days trying to find out what i owed? No one ever called or text me back not lexi not sherry?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The buying experience and each of three service visits

The buying experience and each of three service visits were all excellent. I had hurt my back prior to my most recent service visit and they went beyond excellent to help me with my walker and helped me to the comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent job!

Excellent job! Friendly and prompt service! It only took 45 minutes for oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dennis, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

First time to use Principle Toyota for oil change.

First time to use Principle Toyota for oil change. Service was easily scheduled and completed in a short amount of time. I will definitely be doing business with Principle Toyota of Hernando for my future automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.