Reviews
Service tech was not focused on my vehicle needs.
Service tech was not focused on my vehicle needs. I had to ask him about maintenance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Service department is excellent.
Service department is excellent. This is by far one of the best I’ve ever been to!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service thoughout the whole process:
Excellent customer service thoughout the whole process: viewing, purchasing, & maintaining vehicles. If you’re interested in a vehicle, look here first, you won’t regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam & Chris took care of us!
Sam & Chris took care of us! We checked out other dealerships & are so glad the good Lord ?drove? us to Hernando ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Paul, we're happy you found our staff to be so supportive during your experience here at Principle Toyota of Hernando. We are always more than happy to assist you if anything else comes up. Take care!
My salesperson was wonderful and very helpful!
My salesperson was wonderful and very helpful! I will let anyone who is looking for a car to go to Toyota in Hernado Ms. ask for Tiffany Morris 👍🏾
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent and professional service.
Excellent and professional service. Go visit T. Campbell for your next Toyota. He was patience, helpful, professional, kind, and knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Leslie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service and both Service Writers were Friendly and
Great Service and both Service Writers were Friendly and Supportive! They kept you informed of the progress of the service being provided! Recommend this Dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is impeccable every time I visit.
The service department is impeccable every time I visit. It has to be a great dealership for me to drive by three Toyota dealers in my city, one less than two miles from my home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good response time to emails.
Good response time to emails. Very nice and friendly salesman, and managers. Negotiations was quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m almost positive the service department did not rotate
I’m almost positive the service department did not rotate my tires or put in the proper tire pressure when it was required as part of this service. After my free 24 month services , I will not be bringing my vehicle back to this dealership for any servicing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair