Reviews
Cody a Buck were super cool a fun to deal with I feel
Cody a Buck were super cool a fun to deal with I feel like they went out of there way to help me. The finance manager was not so cool
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We are truly pleased to hear that Cody and Buck were super cool and fun to deal with during your visit. It's great to know that they went out of their way to help you, as customer satisfaction is our top priority. We appreciate your input regarding the finance manager and will take your comments into consideration. Your experience is important to us, and we value your honest feedback about all aspects of your interaction with our team.
Easy process, friendly staff.
Easy process, friendly staff. Worked with Malachi, not Cody Brown. Would give Malachi 5 stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad to hear that Malachi made your experience easy and enjoyable. We appreciate the 5-star feedback for him—he’ll be thrilled to hear it! Thank you for choosing Principle Toyota of Hernando, and we look forward to assisting you again in the future!
Excellent Team Work.
Excellent Team Work...Tiffany Morris With Manager BJ Great Team....She Sold Me My 2023 Acura Integra and I Love it....Great Job Hernando Toyota..Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're so glad to hear that Tiffany and BJ provided excellent teamwork and made your car-buying experience a great one. Congratulations on your 2023 Acura Integra—we’re thrilled you love it! Thank you for choosing Principle Toyota of Hernando, and we truly appreciate your kind words. If you need anything in the future, don’t hesitate to reach out!
Corey and Cody have been doing a great job here at Toyota
Corey and Cody have been doing a great job here at Toyota since day 1.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad to hear that Corey and Cody have been taking great care of you since day one. They’re truly dedicated to providing the best experience, and we’re proud to have them on our team. We appreciate your continued support and look forward to assisting you again at Principle Toyota of Hernando!
My experience was absolute wonderful!
My experience was absolute wonderful!! My husband and I were treated with respect and kindness as soon as we walked in the door! Everyone was very helpful and nice! I recommend Principle Toyota of Hernando to everyone!! Thank you so much for such a great car buying experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your glowing review! We're thrilled to hear you and your husband had such a wonderful experience at Principle Toyota of Hernando. Our team strives to provide respectful, kind, and helpful service to every customer, and it’s rewarding to know we hit the mark for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Awesome dealership with great people!
Awesome dealership with great people! I’m glad I got my first truck from there. Ryan Geeslin is the best salesman. Bj Brown and Tarrah Philpott are awesome managers and helped out a lot! Cody and Yaz are the best as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota of Hernando! Feel free to reach out to us if you need anything. Have a wonderful day.
I told Tiffany I wanted 2 things, heated seats and
I told Tiffany I wanted 2 things, heated seats and leather. I just now noticed I don't have heated seats. I am so mad. I will never do business with this dealership ever nor will I recommend this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review, and you can expect a response soon. We appreciate your patience and look forward to addressing your concerns promptly.
Everyone there was extremely professional and curious.
Everyone there was extremely professional and curious. They took care of me in a timely manner and with no hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review! We're so glad to hear that our team provided you with professional, courteous service and took care of you promptly. At Principle Toyota of Hernando, your satisfaction is our top priority, and we appreciate the opportunity to serve you. We look forward to seeing you again!
⭐️⭐️⭐️⭐️⭐️ **5 stars for our salesman!
⭐️⭐️⭐️⭐️⭐️ **5 stars for our salesman!** This is the second vehicle we’ve purchased from Corey Webb, and once again, he was outstanding—professional, knowledgeable, and truly made the process smooth and enjoyable. He’s the reason we came back and will continue to do business here. Unfortunately, our experience with the finance manager, Kemp Stone, wasn’t as positive. He came across as disinterested and didn’t seem to put much effort into getting us the best possible APR. It felt like we were more of a transaction than valued customers at that stage. Still, thanks to our salesman, Corey, we drove away happy—and that’s what mattered most.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback, and for trusting us once again with your vehicle purchase. We're thrilled to hear that Corey Webb provided another outstanding experience—his professionalism and dedication to making the process smooth and enjoyable are truly appreciated by both our team and customers like you. We’ll be sure to pass along your kind words to him. We also sincerely apologize for the experience you had during the financing stage. Your concerns are important to us, and we’re committed to making every part of the process feel personal and customer-focused. We’ll be addressing this internally to ensure we’re consistently providing the level of care our guests deserve. Thank you again for your honest feedback and continued business. We look forward to welcoming you back to Principle Toyota of Hernando in the future!
Took mom?
Took mom?s car in for oil change and at the time I was looking for a used car. In the meantime my plans changed but the sales person I dealt with did call when a vehicle came in they thought I might be interested in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your experience, Patricia! We're glad to hear your visit for your mom's oil change went smoothly and that our sales team followed up thoughtfully when a vehicle came in that matched your interests. Even though your plans changed, we’re always here whenever you’re ready. We appreciate your visit to Principle Toyota of Hernando and hope to see you again soon!