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Principle Toyota of Hernando

(253 reviews)
Visit Principle Toyota of Hernando
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00am
Sunday Closed Closed
New (662) 483-1194 (662) 483-1194
Used (662) 483-1242 (662) 483-1242
Service (662) 483-1248 (662) 483-1248

Reviews

(253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota of Hernando from DealerRater.

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Got there a little early smooth check in expecting at

Got there a little early smooth check in expecting at least a 2 to 3 hour wait time surprise I got a call around a hour and half wife’s Lexus was ready to go! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

That’s awesome! Glad to hear everything went smoothly with your wife’s Lexus. We appreciate your business!

They were very nice.

They were very nice. I did not have an appointment but they still took me in and serviced my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

So glad to hear that! Thank you for your positive feedback and we look forward to assisting you with any of your automotive needs in the future.

Corey was a great salesman, everything was done quick and

Corey was a great salesman, everything was done quick and fast highly recommend him to anyone who’s looking for a new car his communication was 1000/10 and he gets the job done love how he works with you with just about anything thanks again Corey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! We're glad Corey made the process quick and easy. We'll be sure to pass this along to him. We appreciate your business!

Nice clean lot an showroom floor they heard everything I

Nice clean lot an showroom floor they heard everything I had too say an let the customer feel in control

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad you appreciated the clean lot and showroom, and it's great to hear that our team took the time to listen and made you feel in control throughout the process. That's exactly the experience we aim to provide!

The service center employees are extremely knowledgeable

The service center employees are extremely knowledgeable and professional. They are very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear that our service center team made a great impression with their professionalism, knowledge, and courteous assistance. Your feedback means a lot and motivates us to keep delivering excellent service!

Great service.

Great service. Very friendly! Got oil change by appointment and was in and quickly. No complaints about them. Easy to schedule and work with. Will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Michelle, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a wonderful experience great sales person even one

I had a wonderful experience great sales person even one was very nice and friendly I would recommend this dealership to my friends. My car is great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donna, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dustin , Wesley and Tara were amazing.

Dustin , Wesley and Tara were amazing. They made the process so easy . Very kind too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

"Thank you so much for your kind words! We're thrilled to hear that Dustin, Wesley, and Tara made the process easy and enjoyable for you. We'll be sure to pass along your compliments to them—they'll really appreciate it!"

Everything was a great experience from the selection of

Everything was a great experience from the selection of vehicles to the Financing dept. After 2 test drives, I was pulling off the lot with my new vehicle within 90 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kacy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

No issues with my experience.

No issues with my experience. Everyone there worked to make the purchasing process as painless as possible. They also worked with me to ensure I was happy with the trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!