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Principle Toyota of Hernando

(210 reviews)
Visit Principle Toyota of Hernando
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00am
Sunday Closed Closed
New (662) 483-1194 (662) 483-1194
Used (662) 483-1242 (662) 483-1242
Service (662) 483-1248 (662) 483-1248

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota of Hernando from DealerRater.

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Outstanding professional service Mr.

Outstanding professional service Mr. Anthony Cardona my Sales rep. Was very professional and a straight shooter Will Definitely deal with Principle Auto Again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was Monday and these poor folks were dealing with

It was Monday and these poor folks were dealing with folks in a hurry. Sam was a trooper. She didn’t let anyone get to her and got everything done. Her professionalism was amazing! I would give them 10 stars if I could. They always let you know about how long it will take but stuff happens. For the lady who was so rude I apologized for your behavior because Sam didn’t deserve your nasty mood. Thanks guys for always taking care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy transaction friendly people, fast paperwork.

Easy transaction friendly people, fast paperwork. Brandon did a great job answering all our questions and knew the car and how to operate everything. Brandon followed up with me after a couple of days to see if we had any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful...answered all my questions...love the car Anthony got for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales staff were very attentive and knowledgeable.

The sales staff were very attentive and knowledgeable. When the car I wanted wasn’t on the lot, they had it ordered to my specifications

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dropped my car off at 10.

I dropped my car off at 10.30 and they did not tell me it would be all day .Did not text me when it was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Corey Webb and the team at Principle Toyota in Hernando

Corey Webb and the team at Principle Toyota in Hernando were fantastic to work with! No pushy high pressure sales and they were fair with my trade in. Great Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From buying my car to having it serviced Principle Toyota

From buying my car to having it serviced Principle Toyota is the absolute Best. Especially Tiffany Morris in Sales and Bruce the Service Manager! They are knowledgeable, professional, kind, helpful and just plain caring!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Being new in town, I did not know what to expect when I

Being new in town, I did not know what to expect when I took my car in for routine maintenance. I was very pleased with the facility and the service. Sam was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional, done in a timely manner and doesn't

Always professional, done in a timely manner and doesn't constantly try to upsale something to me The staff is always helpful and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jennifer, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.