Five Star Subaru of Grapevine

Quick greeting me, very friendly staff, snack bar and waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful!

Can't say enough good things about this dealership and all those who helped me through the purchase process. Mr. Ron is absolutely amazing and Mr. Shane fought for a better finance option. Much better process than my first car purchase. Felt respected not only as a woman, but one that knew what she wanted and went in to get it. Love my Subaru!

A totally remote purchase went off smoothly.. I would definitely buy again. Great communication by everyone.

Very smooth seamless service! In and out in 2 hours! Great customer service and we definitely consider them again for our next purchase.

Best car buying experience EVER! We won’t buy anywhere else from now on- (yes-it was that good!) EB was great and took good care of us!

Felt she help me and great follow up on the sale and how to operate car

This is my 2nd Subaru and the service department remains as dedicated, friendly and thorough as always.

From beginning to end, I was given off and on notice as to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes to entertain anyone who pays her attention!! Thanks to all ~~ my car is perfect again!! 💓

From the moment my 2019 Subaru Forester signaled the end of its battery’s journey,( I have over 209,000 miles on this beast )I knew I had to entrust its revival to the best – and Five Star Subaru in Grapevine, Texas did not just meet, but exceeded my high expectations! After all, that’s where I purchased it in May 2019… Let me paint a picture that does justice to this exceptional service experience. When I drove into their welcoming facility on January 13, 2024, I was met with the warm smiles and expert knowledge of the staff. The service team, led by the remarkable Jose Zambrana was my automotive superhero team for the day. They whisked my Forester away and, in what felt like a symphony of efficiency, installed a brand-new battery, larger tray underneath the battery to secure it properly, and a terminal sleeve , all ensuring my ride was powered up and ready for many more miles. The line item "BATTERY NET TOTAL (N/C) 0.00" on my bill was like a magic spell, indicative of the fabulous package deal they offered. Every part, from the SOA821B900 PB001993 REPLACEMENT BATT to the 82190AN000 BATTERY PARTS PAN, was included. And let’s not forget the environmentally friendly gesture of including the battery disposal fee; Earth’s champions, indeed! While the top-notch parts and service were incredibly impressive, what truly made the day was their transparent billing. No hidden fees, no unexpected surprises – just pure, honest service. The 'total out-the-door price' of $410.57 was the cherry on top of this amazing service sundae. So here’s to Five Star Subaru – not just for providing unrivaled service, but for making me feel like part of their family, complete with laughter and genuine care. My Forester and I left with full hearts and a fully charged battery, ready to embark on new adventures with confidence. Do you want your mind set at ease with reliability, affordability, and sincere customer care? Then look no further than Five Star Subaru in Grapevine, Texas, where the service isn't just great, it's five-star spectacular! 🌟🌟🌟🌟🌟

Excellent car buying experience. Azrael was knowledgeable and informative and made me feel comfortable from start to finish. Brandon was very helpful on the financial end. I was well taken care of, and I love my new Forester.