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McGovern Chrysler Jeep Dodge Ram

(1,863 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

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Kevin Spezzano is the most genuine, honest and attentive

Kevin Spezzano is the most genuine, honest and attentive service manager I’ve ever encountered. He actually cares. He wants customers to be happy with their service experience even while overwhelmed by a volume of vehicles that are chronically in need of repair. Kudos to Kevin, shame on Chrysler manufacturing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, we're glad to know that Kevin provided you with such a positive experience at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your feedback and will pass on the kudos!

Been buying jeeps from this dealership for years.

Been buying jeeps from this dealership for years. Jim Goldberg in the sales department once again did a great job and delivered my new Jeep as expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, we're delighted to know that Jim and our team at McGovern Chrysler Jeep Dodge Ram Newton continue to meet your expectations. Enjoy your new Jeep and thanks for the five-star review!

Wilson made buying a vehicle very easy with no pressure.

Wilson made buying a vehicle very easy with no pressure. He went the distance to make sure everything was completed and kept me informed with the status every step of the way. I have been to several dealers over the years for different vehicles I purchased. But I will be buying from McgGovern again and would recommend them to anyone.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know that Wilson made your car buying experience a breeze at McGovern Chrysler Jeep Dodge Ram Newton. It's great to see you'd recommend us and we look forward to assisting with any future vehicle needs!

John bartell Made my experience the dealership absolutely

John bartell Made my experience the dealership absolutely wonderful. He did not attempt to pressure me but instead guided me to the vehicle that best fit my needs and my budget. Thank you so much for your wonderful customer service John😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gretha, it's great to know that John provided a pressure-free and helpful experience at McGovern Chrysler Jeep Dodge Ram Newton. We appreciate your kind words about our customer service!

The service manager is the finest I’ve ever worked with.

The service manager is the finest I’ve ever worked with. Anyone who works on his team must be top notch in anything they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to know that our service manager and team at McGovern Chrysler Jeep Dodge Ram Newton made such a positive impression on you. We strive for excellence in all we do, so your feedback is greatly appreciated!

We stopped in without an appointment and Clayton worked

We stopped in without an appointment and Clayton worked to find the cars we researched. We drove them and decided on the best car for our needs. The price was right and the team was able to get us a better financing interest rate than our local credit union. Final completion of paper work was done smoothly and efficiently. The actual process of purchasing was very easy and efficient. The staff are friendly, transparent and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to know that Clayton and our team at McGovern Chrysler Jeep Dodge Ram Newton were able to assist you efficiently in finding the perfect car. We strive for transparency, friendliness, and knowledgeability - it's great to see we hit those marks with your visit! Enjoy your new ride!

Josh was great!

Josh was great! Very helpful, informative on the car and transparent. Loving my new car and the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elizabeth, we're so glad to know you had a great experience with Josh at McGovern Chrysler Jeep Dodge Ram Newton. Enjoy your new car!

Luv!

Luv!Luv!Luv them! Team is absolutely amazing & professional! My 4th car & I’m very happy! 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Olya, congrats on your new ride! It makes our day to see your five-star review for the McGovern Chrysler Jeep Dodge Ram Newton team. Thanks so much and safe travels!

Juan was very professional and continuously provided

Juan was very professional and continuously provided updates on information that I requested. Overall was great and will go back again when needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to know that you had a great experience with Juan at McGovern Chrysler Jeep Dodge Ram Newton! We look forward to assisting you again in the future when the time comes. Safe travels until then!

Very helpful dealership

My wife was traveling and had issues with our 2019 RAM . I was concerned with my wife being without transportation 4 states away from home. I explained the situation to the service department. The service rep Daniel was excellent with how he handled everything. He kept us well informed and guided us through everything even recommending that we put in an insurance claim when it was identified that mice chewing the wiring was the issue. I was very impressed with this service department and the quality of the work performed. My wife travels to the area on a monthly basis, I intend on having the normal service done on the RAM rather then at a local dealership because of the great job they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark and Denise, we're so glad to know that Daniel and our service team at McGovern Chrysler Jeep Dodge Ram Newton were able to assist during a stressful situation. Thank you for taking the time to share this experience. We appreciate your trust in us for future services on your RAM!