Reviews
Good guys, fair deal. Quality vehicles.
Easy no- haggle buying. Friendly no pressure staff. And , most important, fair pricing on a large assortment of quality cars, trucks, and (lots of) SUV's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the Kind Words Steve. We appreciate the business and happily welcome you to the Autowise Family. We're glad you made the "Smart Choice" and are enjoying your new vehicle. Be sure and tell your friends and family to click on over to autowise.net ... They Deserve It !!
Misrepresent their cars and are very agressive
Very unpleasant sales rep and owner. Pushy, belligerent and prejudice on top of this. Badgered me without my permission. Called me every day! This sleezy dealer cite a clean carfax yet on Autocheck (a report this dealer does NOT provide free for good reason) the car showed an accident. Glad I found out before I paid top dollar for an auction car. Considering a BBB case or contacting state consumer advocate. Whatever they answer, dont believe it! Slimey.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
First and Foremost, Thank You for Your Service. We salute all Veterans and the sacrifices they endure for our Freedom. One of which is our Freedom of Speech. God Bless.
Above and Beyond
Where do I begin? Long story short, these guys are fantastic! The quality of their selection is the best around. Their pricing is fair. No pressure sales experience. Kevin Presa was amazing to work with. He was knowledgeable about the vehicles in which I was interested and thorough in his explanation of each car's features. When I made my decision on which vehicle I wanted, Kevin walked me through the paperwork process like a breeze. I bought a beautiful 2006 BMW Z4 from them. I can't believe Jeb (the owner) found this car. It had only 31,000 miles on it! Aside from a worn radio knob and some old rubber trim, this car was in MINT condition. A couple of days later when I brought the car back for them to replace the rubber trim and radio knob like they promised, I told Jeb that the radiator/coolant light kept going on and off and asked if they could check that out too. Jeb said, "No problem!" and gave me a loaner car to drive while they were working on mine. Later that afternoon, he called me back and said they discovered that the coolant reservoir tank had a crack in it and was leaking. Jeb told me they were going to replace it with a new one at no charge to me. He let me borrow the loaner vehicle for another day as they had to order the part and it would be in the next day for them to replace. My whole experience, from the before, during, and especially the after, has been one that should be modeled across the entire used car industry. The kind of service and attention to the customer that Jeb and his team provide is one I would expect from a new car dealership, not a used one. Well done, Autowise! Thank you for an amazing vehicle and an even more amazing experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Daniel for the kind words. We pride ourselves on being a full disclosure, no pressure dealership. Our entire staff works very diligently to make the buying process as smooth as possible. We're glad you got the 2006 BMW Z4, it's a very rare find with those miles and condition and you certainly deserve it. As for the service after the fact, that's how we roll. We pride ourselves on making your purchase a "Happy Happy" experience. After all, we are the "Smart Choice" and want you to know we certainly appreciate your business.
Wonderful experience with a great group of guys!
Popped in this past weekend (drove from Orlando) and had a fantastic experience. Everyone (and I mean everyone - all five guys whose photos are on the website) was super friendly and beyond pleasant. All the information was upfront and well documented. They were very knowledgeable and a great group to hang out with for a couple of hours while our sale went through. Honestly, I was slightly concerned when I saw the size of the place as smaller shops sometimes have sketchy reputations but you could tell this was more boutique, and not anything odd. I would head back there tomorrow in a second if I needed a classy used ride, and I live almost an hour away. If I could give them 10 stars I would. Great place, great group of guys. The car and the deal were pretty sweet, too! Got a 2011 BMW that looks brand new. Couldn't be happier with it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Sir for the kind words. You and your bride were a pleasure to meet and Welcome into our AutoWise Family. That BMW sure looks good on you. Make sure you tell all your UCF family about us and get that extra $100 referral fee. Remember we're the "Smart Choice" and you certainly deserved it. Go Knights.
Car was as advertised ... thank you Joe!
Drove 3 hours to look at a car they advertised on the the internet. Spoke and texted with Joe who was extremely helpful and honest. Car was exactly as advertised and although they didn’t negotiate the much, the car was already priced competitively. Everyone at the dealership was pleasant but Joe was who I dealt with and is all aces.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Brian for the kind words. The fact you drove 3 hours for that Beautiful Porsche, speaks volumes about our inventory and obviously are the "Smart Choice". Joe is "Aces" with us too and makes all his customer very Happy. As we tell all of our newfound "Autowise Family Members" it's all about the visit and we truly appreciate your business. Thanks again.
Correcting the response from the dealer
My wife and I did buy a car from Autowise and the above review is all correct. It is stated exactly how we were treated. The fact that we bought this car less than 6 months ago, had many conversations with you regarding the deposit, the tags, the repairs and you still have no idea who my wife is just goes to show how little you pay attention. Sorry, you are wrong on this one. And, it is very sad. Everyone there seemed so nice in the beginning and we were very hopeful to continue our relationship with you as we are going to be shopping for a truck soon. So sorry we won't be able to deal with you on that one.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
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Not a good review
Unfortunately, I cannot give a good review after our experience with this dealer. They turned out to be the epitome of the stereotypical used car dealer. They screwed up our deposit, then lied about it, refused to admit fault and make it right. They screwed up the transfer of the tags so we were driving with incorrect tags without knowing it, they lied when we asked them about that and refused to fix that as well. They were supposed to make repairs on the vehicle that we agreed to in the sale, and they still have not done that. We've heard nothing from them. As soon as they got our money we were forgotten completely. That's three pretty big strikes. They seemed so nice at first, but as soon as it came time to do the right thing, every single one of them refused. It makes me sad to know I did business with them and gave them my money. Will, of course, never go back, though we'll be looking to add another vehicle soon. And, of course, will make sure no one I know goes to them either.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unfortunately, we feel this person has the wrong dealership. We've researched our database thoroughly and have no record of selling any person a vehicle with this name or location. We are a full disclosure dealer and make every effort to satisfy all of our customers needs in every step of our relationship. The overwhelming number of 5 Star ratings can't be all wrong. Thank You. autowise.net
Amazing experience
Jeb, Jeff and the team made the experience of buying a car very easy. They like to have fun and we joked the whole time. They stand behind their cars and the price was right. best car buying experience I have ever had. I would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Maurice for the kind words. We truly appreciate your business and are glad you've joined the Autowise Family. As you know it's all about the visit with us and we look forward to serving your friends and family in Palm Bay. Again, thank you for making "The Smart Choice" you certainly deserve it !!
Very rude wouldnt budge not even $50 off the price
Very rude wouldnt budge not even $50 off the price of a very millage vehicle they said they are a no haggle dealership and the price listed is the price no exceptions. If that's the case then they need to advertise that and stop wasting peoples time we had cash and they didn't want our business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We price our vehicles the lowest and advertise them that way. All offers are accepted on the lot ... You Win !
Best Buying Experience Ever
Scott was professional, knowledgeable and a gentleman. He realized this old lady knew cars and respected that. These local guys are friendly, fair and NO pressure. You feel good doing business with them and you leave feeling great about the deal on your car. No stiff suits or competitiveness, just a very pleasant, positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Becky for the kind words, We certainly appreciate that you enjoyed our casual atmosphere as we would feel like fakes if we were to wear suits and ties, lol It is a pleasure to work with someone who knows cars and appreciates finding the right one, it make all the effort we put in to find the rare gems worthwhile, Autowise