Reviews
Car was as advertised ... thank you Joe!
Drove 3 hours to look at a car they advertised on the the internet. Spoke and texted with Joe who was extremely helpful and honest. Car was exactly as advertised and although they didn’t negotiate the much, the car was already priced competitively. Everyone at the dealership was pleasant but Joe was who I dealt with and is all aces.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Brian for the kind words. The fact you drove 3 hours for that Beautiful Porsche, speaks volumes about our inventory and obviously are the "Smart Choice". Joe is "Aces" with us too and makes all his customer very Happy. As we tell all of our newfound "Autowise Family Members" it's all about the visit and we truly appreciate your business. Thanks again.
Correcting the response from the dealer
My wife and I did buy a car from Autowise and the above review is all correct. It is stated exactly how we were treated. The fact that we bought this car less than 6 months ago, had many conversations with you regarding the deposit, the tags, the repairs and you still have no idea who my wife is just goes to show how little you pay attention. Sorry, you are wrong on this one. And, it is very sad. Everyone there seemed so nice in the beginning and we were very hopeful to continue our relationship with you as we are going to be shopping for a truck soon. So sorry we won't be able to deal with you on that one.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
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Not a good review
Unfortunately, I cannot give a good review after our experience with this dealer. They turned out to be the epitome of the stereotypical used car dealer. They screwed up our deposit, then lied about it, refused to admit fault and make it right. They screwed up the transfer of the tags so we were driving with incorrect tags without knowing it, they lied when we asked them about that and refused to fix that as well. They were supposed to make repairs on the vehicle that we agreed to in the sale, and they still have not done that. We've heard nothing from them. As soon as they got our money we were forgotten completely. That's three pretty big strikes. They seemed so nice at first, but as soon as it came time to do the right thing, every single one of them refused. It makes me sad to know I did business with them and gave them my money. Will, of course, never go back, though we'll be looking to add another vehicle soon. And, of course, will make sure no one I know goes to them either.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unfortunately, we feel this person has the wrong dealership. We've researched our database thoroughly and have no record of selling any person a vehicle with this name or location. We are a full disclosure dealer and make every effort to satisfy all of our customers needs in every step of our relationship. The overwhelming number of 5 Star ratings can't be all wrong. Thank You. autowise.net
Amazing experience
Jeb, Jeff and the team made the experience of buying a car very easy. They like to have fun and we joked the whole time. They stand behind their cars and the price was right. best car buying experience I have ever had. I would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Maurice for the kind words. We truly appreciate your business and are glad you've joined the Autowise Family. As you know it's all about the visit with us and we look forward to serving your friends and family in Palm Bay. Again, thank you for making "The Smart Choice" you certainly deserve it !!
Very rude wouldnt budge not even $50 off the price
Very rude wouldnt budge not even $50 off the price of a very millage vehicle they said they are a no haggle dealership and the price listed is the price no exceptions. If that's the case then they need to advertise that and stop wasting peoples time we had cash and they didn't want our business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We price our vehicles the lowest and advertise them that way. All offers are accepted on the lot ... You Win !
Best Buying Experience Ever
Scott was professional, knowledgeable and a gentleman. He realized this old lady knew cars and respected that. These local guys are friendly, fair and NO pressure. You feel good doing business with them and you leave feeling great about the deal on your car. No stiff suits or competitiveness, just a very pleasant, positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Becky for the kind words, We certainly appreciate that you enjoyed our casual atmosphere as we would feel like fakes if we were to wear suits and ties, lol It is a pleasure to work with someone who knows cars and appreciates finding the right one, it make all the effort we put in to find the rare gems worthwhile, Autowise
Sarah Thomas
Scott is a very professional, honest, and courteous. Last month he sold my daughter a Honda CR-Z and she loves her new car. So when I was in need of a car last week I returned to Scott. Again he impressed me with his polite, courteous, and honest service. I have recommended Scott to my friends and family if they need a used car.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our #1 goal is to be the dealer you can feel confident in referring friends and family to. We appreciate your business and look forward to helping you again in the future. Autowise
Treated like they truly valued my business
To be honest, I thought these guys were too good to be true. Something had to be off. No way a used car lot would give me outstanding value and service, right? Well, after I came to them looking for a SUV for my daughter, they not only gave me a great deal on a car, but also beat my existing financing by 3%. Even after I bought it "as is", the car threw a bunch of mechanical codes... and they took it back for repairs, no questions asked. After a quick turnaround I received my SUV back with all issues repaired. Jeb and his team are good people. Trust them. I did, and referred a friend to them. He had the same great experience and bought a Jetta for his daughter same day. I'm going to keep coming back, and send them more business as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business and value the referral to your friends and family. We understand that used cars sometimes need work and always do the right thing. This is our business model understand that good referrals are the best advertising Thanks again. Autowise
Beau with the Bullitt
Jeff and the staff went out of their way to push the sale through I am grateful and the car is excellent thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Beau, you certainly got a great car with the Bullitt you purchased. We look hard for the unique vehicles and its a pleasure when someone finds their dream car here. We look forward to assisting you and your family in the future! Autowise
2013 Santa Fe - Great Deal!!
I purchased a 2013 Hyundai Santa Fe from Autowise and love it! it was a real pleasure working with Jeb and Jeff. The selection of vehicles was the best in the area! There was no sales pressure and the whole process took less than an hour. I will definitely purchase another vehicle from them in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Art for the kind words, we strive to exceed everyone's expectation and look forward to helping you and your family in the future! autowise