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Colonial Cadillac

(1,716 reviews)
Visit Colonial Cadillac
Sales hours: 8:30am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday 11:00am–3:00pm Closed
New (781) 218-3270 (781) 218-3270
Used (781) 218-3309 (781) 218-3309
Service (781) 443-7994 (781) 443-7994

Reviews

(1,716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Smooth and seamless experience...

Bought a 2015 ATS on Tuesday afternoon...picked it up on Wednesday afternoon. Everyone was wonderful with their help, especially the gentleman(whose name escapes me) who talked me through all the "bells and whistles" with the touchscreen, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Johnson

The service was wonderful but the vehicle is a piece of junk. It is definitely my last Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Colonial Cadillac and we hope to see you again.

Great service team

The Service Team as well as all employees of Colonial Cadillac are always very courteous, friendly, and provide complete information regarding the repairs/maintenance work being done on my vehicle. I am always treated with the utmost respect from each employee I encounter. I have purchased 4 Cadillacs from this dealership. Peter Cascio, assistant service manager, our salesman John Bradley, and cashier Denise Leigh are extremely knowledgeable and courteous whether we are on the phone or interacting at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are so happy to read such a great review about Colonial Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

review

everything was fine, except the car couldn't be washed as it was out of service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The BEST dealership!

The staff made us feel like part of their Cadillac family right away. They were very knowledgeable and made sure that the car and service exceeding our expectations. We drove quite a distance from Connecticut, and it was well worth it. We will definitely buy more cars from Colonial Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

I had a great experience with Joe LaTores, everyone was friendly I will definitely recommend this dealership to friends and family. Thank you for a Great Experience!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding

Very happy with the appointment time, repair time and the service performed. The loaner car made everything easier and pleasant. The service cost was fair and reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

John was a pleasure to work with, and I love the vehicle I bought! I will recommend your dealership to friends and family, and plan to bring my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

trade in and new purchase

I had a good experience and was treated very fairly with my trade in vehicle the transaction went very smoothly and no pressure sales John and Mark were very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service experience

Everyone encountered during this service experience were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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