Reviews
I’m very anal on who works on my car(lazy day) so I went
I’m very anal on who works on my car(lazy day) so I went in for an oil change at Middletown Lexus ,place looked clean and sanitized, hand sanitizer everywhere . Chris the service Advisor took care of me,not only was my car in and out of there in less then hour ,he also acknowledged any recalls on my vehicle that was available to me. Oil was at the fill mark and no signs of visual leaks that I’ve notice at that moment but only time will tell until further inspection of the job. so technician gets an A+.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nick, we truly appreciate this amazing feedback and look forward to working with you again in the future!
X x x x x x x x x x x x x x x x
X x x x x x x x x x x x x x x x
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for this five star review. See you next time!
Polite, clean, prompt and complete.
Polite, clean, prompt and complete. Any time I have gone there for service never ahead to wait long. Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate your business and recommendation and look forward to your next visit!
Excellent customer service.
Excellent customer service. Superior waiting room. Wonderful car wash. Thank you for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're pleased to see you had am excellent experience while visiting us. We look forward to providing you with another great experience again in the future!
We had a great car buying experience.
We had a great car buying experience. This was the first time we were able to take the car home on the same day. Great sales staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great car buying experience. This was the first time we were able to take the car home on the same day. Great sales staff
Always great service.
Always great service. Never get unnecessary services pushed. Staff is friendly and helpful. I would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it's wonderful to see you always receive great service from our friendly team. We appreciate your business and look forward to seeing you in the future!
Very professional and they give every details every
Very professional and they give every details every customer needs to know about their car maintenance
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate your positive feedback and look forward to your next visit!
From the moment to pull my car into the service
From the moment to pull my car into the service department till I check out I receive excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it's wonderful to see you received excellent service during your recent visit with us. We look forward to seeing you again!
John was our salesman for 3 purchases in a matter of
John was our salesman for 3 purchases in a matter of months. He was kind, knowledgeable, and professional. All the purchases were fast and easy. Best experience we have had at a dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your experience! It's great to see John is always a pleasure to work with and has made the car buying experience fast and easy. We'll see you next time!
My first time using the Service dept.
My first time using the Service dept. for my newly acquired 2019 Lexus. Overall an excellent experience. Special thanks to Chris who was a pleasure to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Vince, it's great to see you had an overall excellent experience during your visit. See you next time!