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Crown Acura

(359 reviews)
Visit Crown Acura
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (216) 647-0742 (216) 647-0742
Used (216) 647-0694 (216) 647-0694
Service (216) 313-9816 (216) 313-9816

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Acura from DealerRater.

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Incredible new vehicle purchase!

It was incredible overall! Very easy new vehicle purchase with a trade in! Matthew Dodok was our sales person he was just tremendous overall! Cool personality very knowledgeable also and professional!!! This dealership just different in a very positive way! We were able to meet and chat with the dealership owner also! True class act and gentleman as well! We just wanna to say thank you for the entire staff who handle us salesperson and the ,owner,with financial person also!! We are blessed to have these amazing people in our lives!!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
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Stressfree Vehicle Shopping

We came in looking for a specific Acura RDX , and Mathew Dodok was able to find Us the exact RDX we were looking for! Very Knowledgeable ! Quick and easy process !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Extremely service oriented and friendly!

Extremely service oriented and focused on making us a happy customer! Matthew Dodok and Chris McCrew were very responsive and we were very pleased with the deal they gave us on our new TLX. I do not remember the name of the Finance guy but he made the paperwork process easy and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sean helped to get my caliper covers put on RDX

Found Crown Acura online and was helped by Sean who was really nice and helpful. He listened and treated my Wife and I with respect and we appreciate that. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great car, great service

Matthew Dodok was extremely helpful in helping my wife and I purchase the car we wanted. The car had a minor wheel alignment issue but Matthew and team promptly took care of it a couple days after the sale. The dealership also has a very friendly staff. Thank you for keeping up the Acura standard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent

Matthew is A-1 top of the line Extremely efficient, kind, caring and incredibly helpful Really on top of things Knowledgable and organized <so rare > He provides outstanding and excellent customer service He is a gift to your dealership and most importantly to your customers that have the benefit and pleasure of working with and being being served by him Sincerely , Richard Goodman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car!

Sean did a great job helping me find a car. He took a lot of time explaining everything to me. He made it a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience Ever

I found the car I wanted online at Crown Acura. Since I am in Denver, I was stressed about purchasing a vehicle without seeing it first. Sean, my salesman, reviewed every detail of the car with me and then made the process extremely easy. This dealership delivered on everything they had promised. They also found the best solution for shipping my car to me, costing me less than they had initially quoted me. I would highly recommend Crown Acura and highly recommend that you work with Sean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Dealership and Staff that make you feel like Fam

This is the 5th Acura purchase that my wife and I have made from this location. The staff is extremely knowledgeable and very helpful. Everything is very straight forward from the start of the process to the delivery of the automobile. None of that price switching or payment changes they you will most likely experience from other car dealerships. You can rest assured that will not happen here at Crown Acura, and Matthew Dodok the sales rep that I have been working with from the start. They go above and beyond to make sure you are 100% satisfied from start to finish. I would refer my family and friends here with 100% confidence that they will be handled like family, and I do when I have the opportunity, or I know someone is in the market for a new or used car or SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

Matthew Dodak is very easy to work with. He takes the time to go over every details of the vehicle I was interested in. He guided me through the process of purchasing the vehicle I wanted. He also set up everything on the vehicle including the radio stations. He made the whole process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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