Reviews
Not happy, we will see Monday
I may change my review Monday depending on how Eide handles this but I'm pretty hot at this time. I've even had last night to calm down. I was in Friday and got a 2017 Colorado zr2 with 54k miles. paid a fair price of almost $34k and Saturday afternoon about got stuck because of drifting snow and my four-wheel drive doesn't work and I have a tail light bulb out. I'm over the 250 miles for return because I drove it home and I live 130 miles away. shop should have caught it. I'm also disappointed in myself for not checking better because I trusted them. Being a disabled veteran I wanted a reliable vehicle for winter and that is not what I got.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The entire process was easy and stress free.
The entire process was easy and stress free. Jorden was a pleasure to work with. Within 2 hours was driving away with my new Ram
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Jeep. Finance people failed costing me $3340
The salesman was polite and honest. He kept me in the loop as we waited six months for the new Jeep to arrive. I can’t say much for the financial people. I made some last minute changes to the service contacts and they assured me they would follow through with the changes. I checked my loan 3 and a half months later to find they failed to make the changes too the loan. A difference of $3,350 with interest. When I questioned them they said I have to call the service contact company to get a refund
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Love this dealership
Went in for a routine oil change. The service department was very friendly and had my oil changed and tires rotated very quickly. They go the extra step by vacuuming and cleaning my front windshield. OUTSTANDING customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very helpful and got the work done in a fast time.
Very helpful and got the work done in a fast time. Was a little expensive though
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and sale.
Great service and sale. Service department did a good job with my truck and got it done in a day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
I had valve train work done on my V6 Jeep Cherokee. The work was completed a day early, and the total bill was as estimated. The staff at Eide is very knowledgeable and courteous. They took the time to assist with local rental arrangements on short notice. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have done business with Eide Chrysler for years.
Simply Excellent customer care. Right now I would not go elsewhere. Give them a try!!!!! Someone will be checking on you and your needs 100% of the time and always with a smile. And, by the way, expect total honesty and advice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and always a great experience.
Excellent service and always a great experience. Gary always does and outstanding top quality job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly kind and considerate.
Very friendly kind and considerate.Easy to find since where new here. The drive that brought me home and picked me you where both excellent. Thank you Eide 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car