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JoelsCarz.com

(33 reviews)

Reviews

(33 reviews)

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Disappointed

We have lived in Flushing for most of our lives and have always tried to support our local businesses. My husband and I are recently retired and are at a place in our lives where we are financially comfortable and also have some extra money to do something fun with. My husband had his eye on a camero that was in the showroom and wanted to test drive it. We don’t currently drive the nicest car and are looking to upgrade and also get something fun. They were not discreet about their opinion that they didn’t think my husband was serious or could afford it. They were condescending and rude and insisted someone accompany him on this test drive.They lost a sale and any future sales from us. The lesson here is don’t judge a book by its cover and assume a customer is unable to make a purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a jeep

We love you're cars. Thanks a bunch to Anthony and Justice. You guys are the best. Love this place. Good cars and trucks for great deals. I'll be back. Thanks 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Jeep!!!

We worked with Veronica to buy a Jeep Rubicon. She was helpful, kind, and patient with us. She is knowledgeable and thorough which made the purchasing experience easy and we give her our full confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a car though Tia!

Went though Tia and bought our 2014 Durango. Though she was very friendly and weren’t pushy towards us to purchase the car. She was willing to look issues we though the car had, and she also worked in a timely matter to try to get us out of there quickly due to us having a appointment later that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

It was amazing, Veronica helped us, and she was such a good sales person. Very polite, happy to help, and just an overall nice person. I would definitely recommend this place, and her to all of my friends and family. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Car Choice if your looking to purchase

Excellent company,I recommend sales rep Tia,she is very patient and determined to get you what your need for your type of income.Tia was very welcoming and concerns about our type of financial situation while assuring us in the purchasing department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep purchase and staff review

Bought my Jeep from them a little bit ago. The staff, especially Veronica were amazing and very helpful. They helped me find the perfect Jeep without any pressure. I was very comfortable there, and I couldn't be happier with my purchase. I would definitely go back there again or recommend someone purchasing a vehicle from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joel’s cars is the place to buy your next vehicle

My salesman David was amazing absolutely the sales manager Brandon was superb made me smile meeting me happy got me a beautiful 2006 Mustang GT thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT COMPANY! GREAT CUSTOMER SERVICE!

I bought 2 vehicles from Joel"s and i had the most amazing experience. David J. Was my salesman and took GREAT CARE OF ME. Nice clean dealership. Answered all of my questions, Free oil change! Gave me a great price on my trade in. Very professional! Go in and make sure you ask for David J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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junk cars

my sister bought a 09 chevy malibu and 2 days later it wouldnt start as soon as she got it home. my husband(a certified auto technician) got it going and it threw a butt load if codes. after having it 2 days it is diagnosed as needing a motor. they have terrible cars that are junk. they knew xxxx well that the motor was no good they just did wat they had to do to clear everything and sell it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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