Sheehan Cadillac

As a long time Cadillac owner, I find that Jim Reardon is very knowledgeable and always provides excellent professional service.

Thank you for a fast Service experience. Jim in service was great. 👍 Thanks Jim 🫵🏻 Much Appreciated

DANNY IS AMAZING. BEST SERVICE EVER! I DID NOT WAIT FOR THE SERVICE OR THE LOANER CAR AND YOUR MECHANICS SOLVED THE PROBLEM RATHER QUICKLY

im been working with David Dill for the past 8 years, he's great and i will continuum shopping with him as longest he is in the dealer.

My service manager Robert went above and beyond our expectations to ensure our car was safe to travel home. And he did it overnight to meet our travel plans! They are the very best

I visit Sheehan Cadillac for service once a year. The service is always finished in a timely manner and at a fair price. This is a customer friendly, reliable service center.

I am truly disappointed by the service skills ! On February 19th I brought my car due to an oil leakage problem, and it took almost 8 days for that issue to be resolved. When I took my car back the very next day a yellow engine warning sign appeared on the dashboard together with a warning sign saying 'Reduced acceleration: drive with care'. I was away for a week so I took the car back to the service on March 3rd for inspection. After 2 days I have been told it was related to depleted battery, the battery was changed and I received my car back. And again, 2 days later the same error message on the screen and the yellow engine sign reappeared as if nothing was repaired ! I don't understand what is happening but I have lost lots of time going back and forth to the service and it keeps recurring. Is it so hard to find out the real problem which is very likely related to the first act of repair done for the oil leakage issue ? I am very disappointed by the service skills of Sheehan Cadillac Pompano branch and I really started to reconsider my initial thoughts on buying the 2025 Cadillac Escalade to renew my current car. My 2022 escalade is only 2.5 years old but I spent so much time and efforts to drive in a safe and problem-free running car.

Expensive, job not well dine( had to return) Car dirty, with dirty gloves inside (about 10)

Have bought several vehicles from Sheehan, they always take care of me. Excellent customer service,

Gina Natale is an inspiration! She exceeded my exaptation and expedited the body work. Thank you!