Reviews
car service
The service has always been great I have been taking my 2007 Mazda 3
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy Routine Service
Easy routine oil change! Appreciated that they had a loaner car for the morning I left my car at the dealership - that is always appreciated. The service team did a great job of cleaning my car - was happy to add on that service. thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
1st Oil Change
The work was complete on time or before promised. Everyone was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mazda 6
I had a great experience at Duval Mazda. Love my new car. All the staff were friendly and knowledgeable. My salesman, Matt, was wonderful to work with. I would definitely buy another car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service on 2012 CX9
Duval Mazda always does a great job since I have purchased and been bringing in my cars for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hayes Edwards
Of all the dealers I have been in in the last few weeks Duval was the country home you always like to dream of going back to. The people were more than just employees they made you feel at home.+
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Duval Mazda - Great Experience - Ask for Drew
I had a wonderful experience at Duval Mazda this week and purchased a new 2015 Mazda 6 Grand Touring. I worked with Drew Woods at Duval Mazda who did an outstanding job of helping me find the right car for my needs. He answered all my questions and best of all I did not feel pressured into making the purchase. I have been to other dealerships in Jacksonville and told all kinds of stories to try to influence my buying desicion. I did not hear that nonsense at Duval Mazda. If you are looking for a new Mazda or used car you should give Duval Mazda a visit and ask for Drew. I believe you will happy you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service.
The buying process was quick and easy. Drew was awesome. Would highly recommend Duval Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Prices, Great Sales Team
Not the normal dreaded car buying experience. Hassel free. Fair price. I recommend you try them. See Austin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience
Mike was awesome! He listened attentively to what I was looking for and stayed within my price range. He showed me the auxiliary port and usb port which were both very important to me. He didn't miss a beat. I was introduced to the manager before I left. I wasn't able to meet the service team only due to the time I purchase the vehicle. However mike did show me where to find the service team and where to park my new car when the time comes. I will definitely recommend my friends and family to Duval Mazda to see Mike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase