Reviews
Amazing!!
We had a great experience with everyone at the dealership! We will recommend them to all our friends. The staff was extremely knowledgeable and helpful with all our questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient
Very organized and efficient. Buying experience enjoyable. They make looking for and buying a new one a lot of fun. Showroom nice with great coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Range Rover
Brian was excellent and made the car buying experience go easily. No stress. Very willing to spend the extra time showing us features of the car we purchased. Also shows a real interest in what he does. John was great spending time with us on the phone and at the dealership discussing all the cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! Took great care. Customer Service at its best
I have owned several Mercedes and "others" have tried to get me to consider other brands.. which I have done in the past but the Personal Service and Care I get from Daniel and the whole staff at Astorg has kept me coming back. I know I will love my new GLA! Thank You So Much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My First Mercedes
Josh Goins was great and very patient with all my questions. The rest of the staff was very friendly and helpful. I would feel very confident in recommending Astorg Auto of Charleston to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence in every way!
I cannot speak highly enough of Astorg or Steve Reese. We purchased a Mercedes in December and Steve was exceptional, understanding our needs and wants, and working to get us the best trade-in deal. The entire transaction seemed effortless! I highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nannie D
I purchased a Volvo from Jonathan Pauley, he was very professional and his knowledge of the XC90 was greatly appreciated. I would like to mention Chris he also was very nice and helpful. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
Diana from Land Rover in Charleston, WV is super sweet and was very helpful in assisting me in purchasing my first Land Rover. She was quick to answer all of my questions, at the dealership and later via email, and provide me with everything I needed to feel comfortable making my purchase. If you're looking for a Land Rover, I highly recommend working with Diana in Charleston!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Steve Reese and dealership fantastic
I purchased a Volvo from Steve Reese and his customer service and professionalism were fantastic. I would highly recommend this dealership and Steve Reese to anyone. I will certainly purchase from Astorg Auto again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Salesman
Steven Reese was very knowledgeable with the car, Excellent salesman and easy to talk to. I hope to see him again on my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car