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(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing!!

We had a great experience with everyone at the dealership! We will recommend them to all our friends. The staff was extremely knowledgeable and helpful with all our questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficient

Very organized and efficient. Buying experience enjoyable. They make looking for and buying a new one a lot of fun. Showroom nice with great coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Range Rover

Brian was excellent and made the car buying experience go easily. No stress. Very willing to spend the extra time showing us features of the car we purchased. Also shows a real interest in what he does. John was great spending time with us on the phone and at the dealership discussing all the cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome! Took great care. Customer Service at its best

I have owned several Mercedes and "others" have tried to get me to consider other brands.. which I have done in the past but the Personal Service and Care I get from Daniel and the whole staff at Astorg has kept me coming back. I know I will love my new GLA! Thank You So Much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My First Mercedes

Josh Goins was great and very patient with all my questions. The rest of the staff was very friendly and helpful. I would feel very confident in recommending Astorg Auto of Charleston to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellence in every way!

I cannot speak highly enough of Astorg or Steve Reese. We purchased a Mercedes in December and Steve was exceptional, understanding our needs and wants, and working to get us the best trade-in deal. The entire transaction seemed effortless! I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nannie D

I purchased a Volvo from Jonathan Pauley, he was very professional and his knowledge of the XC90 was greatly appreciated. I would like to mention Chris he also was very nice and helpful. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Experience

Diana from Land Rover in Charleston, WV is super sweet and was very helpful in assisting me in purchasing my first Land Rover. She was quick to answer all of my questions, at the dealership and later via email, and provide me with everything I needed to feel comfortable making my purchase. If you're looking for a Land Rover, I highly recommend working with Diana in Charleston!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve Reese and dealership fantastic

I purchased a Volvo from Steve Reese and his customer service and professionalism were fantastic. I would highly recommend this dealership and Steve Reese to anyone. I will certainly purchase from Astorg Auto again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Salesman

Steven Reese was very knowledgeable with the car, Excellent salesman and easy to talk to. I hope to see him again on my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.