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(454 reviews)

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Dealt with Gerry. Had absolutely no problems at all! I...

Dealt with Gerry. Had absolutely no problems at all! I live in Indiana and we ended up meeting halfway instead of driving all of the way to WV. He always answered my texts extremely quickly and got answers to my questions without a problem. Would definitely deal with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great out of town experience!

Purchased a used Aviator from out of town. Kevin was great to deal with and the majority of paperwork was done online and very minimal. Great car and great experience. No BS and no hidden costs which made the experience pleasurable. Car was ready when I arrived, Kevin gave me the keys and and let me take it for a drive on my own with no pressure or limits before even stepping into the building. Signed just a few documents and was on my way. Full tank of gas as well. Couldn't have been easier. All copies of paperwork where emailed to me. Great experience with a very relaxed and professional team. Thanks Kevin for the help and great attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GERRY FLYNN WAS OUR SALES PERSON. WE LIVE IN PA. MY WIFE...

GERRY FLYNN WAS OUR SALES PERSON. WE LIVE IN PA. MY WIFE TALKED TO GERRY ON FRIDAY MORNING. TO MAKE A LONG STORY SHORT HER 2019 SL550 WAS IN OUR DRIVEWAY SAT EVENING. GERRY HAD IT DELIVERED IN ONE DAY AND TOOK OUR TRADE BACK TO WV. UNBELIEVABLE. HE ANSWERED EVERY E-MAIL AND TEXT MSG. QUICKLY. THE DRIVER WHO DELIVERED OUR CAR WAS EXCEPTIONAL. HE HAD ALL THE PAPER WORK AND TEMP PLATES AND TOOK OUR BANK CHECK. GERRY IS AN EXCELLENT SALES PERSON TO DEAL WITH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Working with Gerry was an absolute pleasure! Gerry was...

Working with Gerry was an absolute pleasure! Gerry was there when needed. Provided great information and got me a great price for my trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked with Gerry Flynn. Gerry made the purchasing...

Worked with Gerry Flynn. Gerry made the purchasing process enjoyable and relaxing. The entire team from Gerry to financing was great. Would recommend Astorg to all my friends and family. Only issue is the concierge, who did not contact me for several weeks, post purchase to set up my app. Once we spoke, I am not sure they set up the account.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a certified -pre owned Mercedes from them and...

Bought a certified -pre owned Mercedes from them and can't say enough good words about this dealership and employees. Gerry Flynn was hands down THE BEST car sales specialist I ever dealt with ! Landon helped a lot by sending Garry ( car delivery gentlemen ) to come to Michigan and deliver my new car he also picked up my trade in vehicle ( honestly what else could you ask for ). Garry's professionalism was amazing, just Super nice guy. Even though I live in Michigan, I know that next time when I am buying another car Astorg Mercedes of Charleston will be first place who I am going to call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worked with Gerry Flynn. Great guy - helped me through...

Worked with Gerry Flynn. Great guy - helped me through what felt like a difficult process working with my bank. Great experience overall thanks to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason was an awesome salesman. Great experience and super...

Jason was an awesome salesman. Great experience and super fast doing paperwork. Trade in was a breeze and I was given above KBB value. Will definitely buy again. Thanks Jason!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Every single person i came in contact with was more than...

Every single person i came in contact with was more than helpful. They all went out of their way to assist me in the purchase AND explaining how everything with my new car works. During and after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a wonderful experience with Gerry at Astorg Auto of...

I had a wonderful experience with Gerry at Astorg Auto of Charleston! He made the process very easy and helped me find exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.