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(454 reviews)

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I had pleasure of working with this great guy Steeve, I...

I had pleasure of working with this great guy Steeve, I just moved to WV from NY he treated me so well as a friend, my car buying experience was fabulous with him. I test frove so many cars before I decided which one to buy. He simplified every single step for me and made the process real smooth. He made me lifetime customer, would go to him every single time for any car I buy, period. Astorg for dealership is great. Such friendly and professional people working over there. Customers service and friendliness 100/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a vehicle from Astorg is as simple as it gets,...

Buying a vehicle from Astorg is as simple as it gets, they offer a fair market value with no hidden fees or back door shenanigans. Would buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, friendly people and none of the usual run...

Great service, friendly people and none of the usual run around. I love my new car and would highly recommend this dealership. Kevin was so nice, straightforward and made the experience quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought two vehicles from Astorg in Charleston and...

I have bought two vehicles from Astorg in Charleston and I have loved both vehicles. I have dealt with Kevin Campbell both times he is very honest, friendly and both times he went the extra mile by working late and bringing the vehicles to my home. I tell everybody to go to Astor and ask for Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a Mercedes G63 AMG from the Astorg...

I recently purchased a Mercedes G63 AMG from the Astorg team, and Gerry made a very complicated transaction (complicated due to me) as smooth as possible. Tyler also ensured that the vehicle was up to my exacting specifications and checked in on me to guarantee that I was delighted with my buying experience. Above all, this team always did the right thing for the customer. I would highly recommend that you purchase a vehicle from this organization, especially Gerry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had the pleasure of working with Steve and would do it...

We had the pleasure of working with Steve and would do it again every time! We started the transaction on-line; after multiple calls and video calls, and a great service experience, we drove all the way from NJ to purchase our G-Wagon from him. He had everything set as he knew we had a long ride back and made the transaction as quick and seamless as possible. He was a true professional and gentleman throughout the entire process, as were all the folks we worked with at Astorg. Great experience...would do it again! Thanks Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

๐ŸŒ ๐Ÿ‘ŠWhooo's our special boy ! ๐ŸŒŸ Purchased ANOTHER great...

๐ŸŒ ๐Ÿ‘ŠWhooo's our special boy ! ๐ŸŒŸ Purchased ANOTHER great car from Jerry, because we like being treated with kindness & respect plus he sells KILL-A cars. Looking forward to doing business with him YET again..๐Ÿ‘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We contacted Gerry and asked him to help us find a...

We contacted Gerry and asked him to help us find a certified pre-owned Mercedes. He asked great questions, and engaged immediately to locate the perfect car for us, arranging to have it brought in from another dealership in the northern part of the state. We can't say enough good things about Gerry. We will continue to purchase our automobiles at this dealership, and we truly appreciate Gerry taking great care of us! The McClellans

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin C. was fantastic from the moment we pulled in to...

Kevin C. was fantastic from the moment we pulled in to their used lot. It was a sigh of relief seeing the price tag on each car. Astorgโ€™s One Low Price motto made the process painless. There was no pressure to make a decision the first day either. I will recommend others to Kevin and Astorg Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I plan on purchasing all my future vehicles from this...

I plan on purchasing all my future vehicles from this dealership. Kevin went way above and beyond to make sure I had an outstanding experience. I received a fair price and was delivered a used vehicle that was in pristine condition. I thought I was having a problem with the vehicle and reached out to Kevin the night before Thanksgiving (after work hours) and he immediately responded. I was a tad embarrassed when I realized it was my fault that the battery drained - wonโ€™t go into details โ€“ but once I jumped the car, it again was running perfectly. The point is he did not just sell the car and walk away, he was concerned that I was having an issue and reach out to me several times to make sure all was good. This dealership should be a case study on exceptional customer service and how to be the gold standard in the car sales industry,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.