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CarShop Chester Springs

(781 reviews)
Visit CarShop Chester Springs
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
(866) 505-0293 (866) 505-0293

Reviews

(781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Chester Springs from DealerRater.

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No pressure sales staff and plenty to choose from.

No pressure sales staff and plenty to choose from. Overall an excellent buying experience. Will definitely consider using again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at CarShop - Chester Springs, and we look forward to any future visits!

The people at Car Shop have a way of making you feel

The people at Car Shop have a way of making you feel special. They try to save you money by offering another way to solve your problems. Their workmanship is suburb. I would recommend my family members to have their work done there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and rating! It is wonderful to know that you have had good experiences with our team at CarShop - Chester Springs, and we are always here to help!

I bought a used Kia a Sportage from Chester Springs on

I bought a used Kia a Sportage from Chester Springs on 6/17/22 but now I find out that by Winter Time I'm going to need new tires !! Not happy about that ? And wen I had to get the information needed from them about the car in order to provide full coverage for pick up I was given the wrong year of my car ,it wasn't until I received the Registration Card from Chester Springs in the mail that I saw that it was actually a 2018 Kia Sportage instead of a 2017 Kia Sportage that I had bought . I was Not shown how to use anything with the car either .I love my Kia Sportage but don't think it's Right that you buy a car and then a few months later have to buy tires for it !!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing your recent experience to our attention. We would like to learn more about your time here and the level of customer service received in regards to your Kia Sportage. Please reach out to our General Manager, Joe Malick, at jmalick@carshop.com, when you have a moment. We hope to connect soon.

From scheduling to pickup very good experience.

From scheduling to pickup very good experience. Service department very specific on maintenance needs for inspection and those that are on the horizon for my high mileage auto. Very professional. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are delighted to know that our Service Department at CarShop - Chester Springs was helpful, and we hope that you will continue to choose us as your dealership!

Service was excellent.

Service was excellent. The service tech Tom went over all the work and came out to keep me informed on progress. Work was done within time promised. I’ll be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to see our Service Team provided you with excellent service and kept you informed throughout. We look forward to assisting you again at CarShop - Chester Springs.

Last Friday, I walked from the service dept at the Car

Last Friday, I walked from the service dept at the Car Shop Chester Springs site to the sales dept at the other end of the building once I learned the headgasket was going in my long-lived PRIUS C - which, btw, I had purchased from and had serviced at this same business-though it was called Car Sense then. Salesperson Landon Tilley was my hero in finding the right car with the right financing for me and later that afternoon, I drove home in a Subaru Impreza - that I have been happily toodling around in the past few days. For the time I had the Prius, I found the service department excellent and dependable and I plan to continue having my Impreza serviced at this site.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your Subaru! Our team is dedicated to providing top-quality service, and we're so happy to learn that your experience reflected this. We hope to see you at CarShop - Chester Springs in the future! Take care!

Car Shop did a terrific maintenance/inspection job on my

Car Shop did a terrific maintenance/inspection job on my 2017 Honda CRV. Runs like new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for entrusting our Service Department with the care of your 2017 Honda CR-V! We are thrilled to know your vehicle runs like new and you are pleased with your repairs. CarShop - Chester Springs is always here to assist with any future service needs.

This was my fastest & easiest car buying experience by

This was my fastest & easiest car buying experience by far. John S. was very professional & knowledgeable. He made sure everything was smooth & seamless from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know we provided you with your easiest and most efficient car-buying experience to date! Our Sales Team always strives to provide a professional and knowledgeable experience because we know how important it is. Enjoy your new vehicle, and thank you for visiting CarShop - Chester Springs!

John did a fantastic job letting me know what was needed

John did a fantastic job letting me know what was needed (oil change, tire rotation, inspection) and the total costs. Great job and will always use CarShop from scheduling to buying my car to selling my last car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Here’s my car dealer review of carshop

Dealer response

All of us here at CarShop - Chester Springs are delighted to earn this rating because you had such a fantastic experience with our Service Team. Thank you for doing business with us and please don't hesitate to reach out for any future automotive needs.

Alex Schwab was amazing!

Alex Schwab was amazing! He went above and beyond for me. He was always readily available, quick to respond to any of my questions. He made the process super easy, it didn't even feel like I was buying a car. It just felt like having conversation with a friend. He knew I was naming my jeep Sonic and upon the arrival of my jeep, there was a Sonic stuffed animal in the back. The delivery driver was super kind as well and very professional. He was well organized and made the paper signing easy and quick. I would highly recommend CarShop and especially Alex Schwab. Thank you for such an incredible experience! I will spread the word for you and your company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!

Dealer response

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!

Dealer response

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!